5 Ways a VoIP Phone System Helps Law Firms Increase Productivity

When it comes to what Toolbox.com calls the “game changing” nature of VoIP phone systems, naturally much of the discussion focuses on the dramatic cost savings. Indeed, it’s not uncommon for firms to save 50 percent or more vs. the cost of a conventional landline system.

However, what can sometimes get overlooked in the cost-savings discussion is that VoIP phone systems also change the game when it comes to efficiency, performance, and doing more with less. With this in mind, here are 5 ways a VoIP phone system helps law firms measurably increase productivity:  

1. Automatic Call Logging

With a VoIP phone system, all call logs are automatically captured and organized, regardless of whether they are made from the office, the road via a smartphone, or even a home-based landline. As such, lawyers and other staff don’t have to manually enter or remember call durations or time/date details.

2. Seamless System Integration

A VoIP system integrates with time tracking and billing software, which significantly streamlines accounting and project management. Instead of a disparate collection of tools, law firms can leverage a single, unified ecosystem and ensure that data is always accurate and reliable.

3. Voicemail to Email

With a VoIP phone system, voicemails can be sent via email as a playable audio file ((e.g. .wav or .mp3). As such, lawyers and other staff can productively pick up voicemails while on-the-go vs. calling into the system to see if they have any messages. They can also just as easily forward the audio file to a colleague for reference or follow-up as required.

4. Voicemail to Text

Voicemails can also be converted into text with a VoIP phone system, which means that messages can be picked up when dialing/listening isn’t practical or feasible. This aspect not only saves a significant amount of time, but helps lawyers and other staff be more responsive to clients.

5. Conference Calling

With a VoIP phone system, lawyers and other staff members can invite as many participants as they wish to participate in a conference call. As with conventional calls, the engagement can be recorded, tracked and integrated with other systems in the environment (e.g. billing, case management, etc.).  

Learn More

To learn more about how a VoIP phone system will help your law firm measurably improve productivity – and sustain those gains year after year – contact the Votacall team today. We are the VoIP Solutions Provider that law firms trust, and will provide you with clear information to make a safe, smart and strategic investment. Your consultation with us is free.

For more information on why law firms are switching to hosted VoIP, download our FREE eBook "Law Firms: 6 Clear Advantages of Switching to a Hosted VoIP Phone System" today: