One of the most exciting and innovative developments in the world of hosted VoIP technology is known as hosted call accounting and reporting. This feature, which integrates fully and seamlessly with a hosted VoIP implementation, gives businesses unprecedented visibility across three core areas: monitoring usage and performance; tracking analytics; and generating insights on results and ROI. We explore each of these below.
Hosted call accounting and reporting empowers businesses with accurate, complete and real-time data regarding:
You cannot manage what you cannot measure, which is why hosted call accounting and reporting tracks analytics at both aggregate and granular levels, including the following core areas:
Ultimately, a hosted VoIP phone system – like any other business investment – must be evaluated on the results it enables and whether it delivers ROI (and how soon). Hosted call accounting and reporting generates powerful visibility of both results and ROI in the following areas:
Votacall is one of the only business VoIP solution providers that offers call accounting and reporting functionality that is fully and seamlessly integrated with a state-of-the-art hosted VoIP platform. To learn more, contact us and schedule your free consultation.
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