3 Ways that a Cloud Phone System for Healthcare Unifies Staff

Effective communication is important in all sectors and fields. However, in healthcare it is essential, because bottom-line success is not just measured by P/L statements. There are a multitude of quality, clinical, efficiency and patient care standards to meet, KPIs to monitor, and targets to achieve. Communication breakdowns threaten these outcomes and can contribute to avoidable patient-related mistakes, emergencies, and catastrophes.  

What’s more, unlike many other types of companies and firms, healthcare organizations typically have geographically dispersed staff that, at any given time, may be in-the-field, working at another site, or connecting from a home office/other remote location. Bringing them together as part of a cohesive and efficient team is a key priority. Fortunately, that’s where a cloud-based, or VoIP, phone system enters the picture and makes a transformative difference. Here are the 3 key reasons why:

Cloud Phone System for Healthcare Advantage #1: Assign Unique Numbers & Extensions

With a cloud phone system, healthcare organizations can quickly and easily assign all team members — including temporary staff, interns, volunteers, etc. — their own unique number or extension. This is far superior to conventional landline phone systems, which require costly new hardware installations once the maximum number of lines has been allocated.

Cloud Phone System for Healthcare Advantage #2: Get Everyone on a Centralized and Shared System

With a cloud phone system, team members can instantly see if their colleagues are logged into the system, and what their status is (e.g. available, away from their desk, on the phone, busy, etc.), regardless of where each person is located. Staff can also send quick instant messages or click-to-dial to save time and reduce dialing errors, and they access centralized group calendars to efficiently schedule meetings, training and other activities.  

Cloud Phone System for Healthcare Advantage #3: Use Video Conferencing to Connect Face-to-Face

Cloud phone systems feature built-in video conferencing, which lets team members connect face-to-face anywhere and any time. Furthermore, staff don’t have to be at their desk or even in the building, since they can access the cloud phone system from their smartphone via mobile app.

Learn More

To learn more about using a state-of-the-art cloud phone system to unify your staff and build strong, cohesive and supportive teams, contact Votacall today. We have in-depth experience creating customized solutions for healthcare organization, plus we provide 24/7/365 expert support before, during and after deployment. Your consultation with us is free.

Also, be sure to check out our FREE eBook on how to choose the right partner for your hosted VoIP phone system: