Lawyers make easy targets when it comes to complaints and criticisms about allegedly high billing rates. However, what many people fail to realize is that law practices have very high overhead costs. What’s more, while private practice lawyers are “officers of the court,” they are not in any way subsidized by taxpayers. Every cost and expense -- from the electricity bill to insurance costs, and the list goes on – must be offset by incoming revenues. Otherwise, the practice will not not financially sustainable and, just like any other business, will be forced to shut down.
In light of the above, all law firms – whether they are solo practice or larger – need to make smart decisions that help them “get more for less.” And that is precisely why a growing number of them are replacing their bulky, bloated and costly conventional phone system for a state-of-the-art hosted VoIP phone system.
Here are the 5 key ways that hosted VoIP helps law firms keep communication costs down:
With a hosted VoIP phone system, law firms pay a low, predictable price each month for all calls – local and long distance. This single advantage often results on thousands of dollars in annual savings each year.
With a hosted VoIP phone system, law firms no longer have to pay for expensive new lines and ongoing maintenance costs. The system uses the existing broadband network (i.e. the same one that provides access to the internet and email), and all maintenance is included.
Through a free app, law firms can give all staff members secure access to the hosted VoIP system via their smartphone. Setting up a home office on the system is also affordable and easy.
Hosted VoIP phone systems offer build-in videoconferencing, which allows lawyers and other staff members to connect face-to-face with peers and clients without leaving the office. And even in situations where travel time is billed to clients, reducing travel expense is a major benefit because it means that more billable time is allocated to work that clients view as value-added. For example, an invoice that has a line item “negotiation with opposing counsel” is likely to be much more agreeable to clients than “traveled to meet with opposing counsel.” And in the bigger picture, happier clients are also more profitable clients.
Fixing problems with conventional PBX phone systems can be tedious and time consuming, plus it can be costly if IT support must be procured (either by the law firm directly, or through the conventional phone system provider who will bill for it). However, with a hosted VoIP phone system, all support is handled by the provider.
At Votacall, we are proud to be the award-winning VoIP Solutions Provider that law firms across the country choose, trust and recommend. We do not take a generic one-size-fits-all approach. Instead, we build customized solutions for our law firm clients that align with their communication needs and goals, and deliver measurable value and cost savings. And of course, our team of in-house experts is ready 24/7/365 to answer questions, provide support, and ensure that our clients always “get more for less”!