In recent years, businesses have brought on an increasing number of remote employees when building out their teams. Companies that provide flexible work-from-home options make their employees happier, and also expand their potential talent pools because they're not limited by geography.
When built correctly, remote teams also communicate more frequently and effectively - so not only is working from home more convenient, research shows that it's also a way to improve work performance.
Businesses with an effective mobile strategy experience a number of benefits. Not only does mobility allow employees to be more accessible and handle personal & business communications using one device, it allows companies to improve client responsiveness as well as their teams’ ability to collaborate. Here's a new infographic that goes over the importance of mobility and some key stats around the topic:
Between the individual & business benefits, virtual team statistics, and mobile productivity keys, there’s a lot to unpack here. Here are some key takeaways that show how implementing an effective mobile strategy is a great way to improve work performance.
Teams are increasingly dispersed
According to the graphic, 79% of knowledge workers globally work in dispersed teams. Because the majority of knowledge-based teams work together virtually, mobile productivity tools have become crucial to business success. Employees need to be able to connect with one another quickly, easily, and effectively to ensure that their teams can stay on the same page and meet deadlines.
Businesses that have well thought-out mobile strategies ensure that their remote teams have the necessary technology to do their jobs effectively, which ultimately leads to client satisfaction and impacts the bottom line. On the flip side…
Teams without a mobile strategy are less productive
Despite mobile strategy being a great way to improve work performance, current data shows that companies could stand to pay more attention to it than they currently do. In fact, 80% of surveyed workers feel that it’s harder to work in distributed mobile teams than in-person due to difficulty accessing expertise. Stats also show that 37% of meetings start late due to insufficient access for remote workers. Based on the fact that teams are increasingly distributed, this poses a problem that businesses should look to address.
The good news? One-third of workers site poor communications as their “greatest challenge” when they’re mobile. OK, that might not sound good up front, but stay with me.
Hosted VoIP and Unified Communications providers have taken steps in recent years to address the needs of mobile and remote workers. Companies that are interested in improving mobile productivity can rely on cloud communications providers to provide them with mobile applications, one-number access across devices, and high-res video conferencing applications. When employees can effectively incorporate these technologies into their day-to-day, they can quickly begin to address some of the traditional pains that come with being out of the office or working remotely.
Employee-level benefits ultimately improve company performance
In the case of mobile strategies, individual benefits ultimately lead to greater success for the companies that implement them effectively. Employees have better access to people, both coworkers and clients. From a collaboration standpoint, greater accessibility allows for a more seamless flow of information, which means that teams can avoid the communication hiccups that often impact timelines on key projects. For employees who are client-facing, improved accessibility means that they can address, understand, and solve for clients needs more effectively.
For companies, removing barriers to effective team collaboration allows projects to be completed more efficiently and effectively. Combine this with improved responsiveness, and you improve your company’s chances of retaining customers, which has a direct impact on your bottom line.
Read a Success Story
If you're looking to read more about a company who uses mobility strategies to improve their productivity, check out this case study about Kings Dining & Entertainment. With eleven locations across the US and more to come, they rely on the Votacall cloud phone system for scalability and unrivaled support. Having the mobility tools mentioned above, they're able to improve communication and collaboration. Download the case study today to learn more: