5 Signs that Your Business Should Invest in a VoIP Phone System

As you know, there are some tell-tale signs that it’s time to make a change in your business.

For example, if employees are routinely coming in late because “it takes them forever” to find a parking space, then it’s time to find a solution such as encouraging or incentivizing employees to carpool, offering some remote working or flex-time opportunities, or possible even relocating.

Or if your customers are repeatedly telling you that they think your website is confusing, slow, or doesn’t have the information they need or want, then it’s time to have a chat with the IT department and put a web re-design plan in place.

Along the same lines, there are 5 clear signs that your business is being held back and bogged down by a conventional landline phone system, and it’s time to make the switch to an advanced, state-of-the-art VoIP phone system.  

1. You are paying much more than you should.

The dramatic VoIP phone system cost savings that you’ve heard about are not an exaggeration – they are the norm. Most businesses can expect to see an annual savings of around 50 percent compared to a conventional phone system, while some may even see savings as high as 75 or 80 percent. And so, if you or your CFO comes out of a vendor audit saying “we are really paying way too much for our phone system!”, then that is the biggest, boldest sign that it is time to switch to hosted VoIP ASAP.

2. You need to support a remote workforce.

One of the most important and impressive benefits of a VoIP system is that it connects remote workers and teams. And while this may refer to colleagues in different locations, it also includes “road warriors” like sales people and field technicians who typically spend more time away from the office than in it. A VoIP phone system supports all of these employees by giving them the enterprise-grade features and functions they need to be productive, regardless of whether they are working at their assigned workstation, on-site with a customer, at a conference, or anywhere else.

3. You want access to advanced calling and communication features.

Many businesses that start researching VoIP phone systems are pleasantly surprised to discover the wide range of advanced calling and communication features that are available. These include (but are not limited to) voicemail-to-text, direct-in-dial, one-number service, web/video conferencing, and the list goes on. Whereas these features are either unavailable with conventional systems or offered at an excessively costly price, they are built-into VoIP phone systems – much to the delight of employees who get more done in less time, and customers who experience a higher level of engagement and support.

4. You want seamless scalability in EITHER direction.

The reason EITHER is emphasized here, is because there is no crystal ball that can tell you with absolute certainty in the future whether you will need to equip 25 employees with a phone number/extension, or if that number will be closer to 15 or 35. With a VoIP phone system, scaling in either direction – up or down – is seamless, straightforward and very cost-effective. Adding new lines can be done in a matter of minutes, and removing them is as easy as letting licenses expire.

5. You are fed up with “brown outs” taking your phone system offline.

A study by the Lawrence Berkeley National Laboratory revealed that many parts of the country are subjected to hundreds of “brownouts” each year. These power outages, which last anywhere from a few seconds to several minutes, are costly, frustrating, and can be highly embarrassing when sales and technical support staff are speaking with customers. VoIP phone systems use a geographically dispersed cloud-based infrastructure, which means that local power outages will not knock the system offline, and as such employees can continue accessing it through their smartphone.

Learn More

To learn more about how to successfully make the evolutionary leap from a limited, restrictive and needlessly expensive landline phone system to an innovative and advanced VoIP phone system, contact the Votacall team today. Your consultation is free.

For more information about hosted VoIP phone systems and the truth behind common myths, download our FREE eBook: