Votacall Blog

The Key Benefits of Hosted Call Accounting & Reporting

One of the most exciting and innovative developments in the world of hosted VoIP technology is known as hosted call accounting and reporting. This feature, which ...
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How a Hosted Call Center Reduces Operating Costs

A growing number of call centers are making the switch to a hosted call center. And while a major factor behind this decision is to dramatically reduce their ...
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How a Hosted VoIP Solution Improves Call Center Productivity

Call centers are under constant pressure to improve call center productivity; especially since operational costs like rent, utilities, insurance and security are ...
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How Hosted Call Center Reporting Improves Employee Performance

One of the most important – and also the most widely discussed – reasons that organizations switch to a hosted call center is to generate substantial, ongoing ...
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How to Boost Call Center Productivity with a Hosted Call Center

Businesses that use call centers to serve customers are constantly searching for ways to “do more with less”. And a growing number of them are discovering that the ...
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4 Metrics to Include in Your Hosted Call Center Reporting

A growing number of businesses – especially small and mid-sized organizations – are deploying a hosted call center in order to reduce costs, improve customer service, ...
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Is a Hosted Call Center Right for Your Business?

A growing number of businesses – including startups and smaller firms – are making the switch from a traditional phone system, to a leading-edge hosted call center. ...
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6 Enterprise VoIP Features to Add to Your Hosted Call Center

In the past, only large organizations and enterprises could afford to deploy a call center, because of the massive up-front hardware and ongoing maintenance costs. ...
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Behold the Power of the Cloud

5/15/2012 - Votacall Hosted VoIP - Boston, Massachusetts - Behold the power of the Cloud. In our everyday existence the Cloud has made us faster, more productive, ...
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Votacall Hosted Call Center

4/18/12 - Votacall Hosted VoIP Call Center - Boston, Massachusetts - Votacall is pleased to announce enhancements to the Votacall Hosted Call Center suite. Votacall has ...
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