Votacall Blog

5 Hosted VoIP Call Center Tools to Make Your Agents More Productive

It is widely known that switching from an on-premise to a hosted VoIP call center can save businesses tens or hundreds of thousands of dollars a year on everything from ...
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The Hosted Call Center Reporting Metrics You Should Track for Success

In order to boost sales and customer satisfaction levels, a growing number of businesses of all sizes — including small firms that want to have a large footprint in ...
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4 Signs that Your Business is Ready for a Hosted Call Center

A hosted call center (also known as a VoIP call center or virtual call center) enables your business to exponentially increase its customer service and support capacity ...
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6 Key Advantages of a Hosted VoIP Call Center Phone System

There are many reasons why businesses of all sizes — including small firms — decide to extend their customer support capacity with a call center phone system. Indeed, ...
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3 Hosted VoIP Call Center Strategies to Maximize Productivity

Call centers are fast-moving, multi-functional environments where optimizing productivity is not just a priority: it is essential for sustainability and profitability.
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Could a Hosted Call Center Benefit Your Business?

As  a decision-maker, you are constantly looking for ways to lower costs, increase efficiency and improve customer service. And as part of this focus, you may be ...
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Hosted VoIP Call Centers: Give Your Business a Competitive Advantage

A growing number of businesses – including small organizations – are setting up call centers so they can provide faster and more effective customer service.  However, in ...
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Votacall Unity Desktop Increases Loyal Customer Base + Satisfaction

1/4/2013- Votacall Hosted VoIP & Cloud Based UC Solutions- Boston, Massachusetts – A hosted voip call center agent should have one objective; to consistently deliver the ...
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Votacalls Hosted Call Center Gives Incomparable Competitive Advantages

12/12/2012- Votacall VoIP – Boston, Massachusetts- A Call Center is such a necessity for large and small companies, they are often forced to design their own. This is ...
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The Future Expansion of VoIP

10/15/2012- Votacall VoIP – Boston, Massachusetts- There are hundreds upon hundreds of voip providers within the United States these days. I'm constantly wondering if ...
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Video Conferencing has a major positive impact in a students life

10/3/2012- Votacall VoIP – Boston, Massachusetts- Video Conferencing has a major positive impact in a college students life. For some students, being away from home for ...
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A VoIP Organization Must Work as a Team, Here at Votacall, We Do That

10/3/2012- Votacall VoIP – Boston, Massachusetts- An organization must work as a team, otherwise the VoIP systems will turn to utter chaos. At Votacall, our sales team ...
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VoIP Companies Must Network and Establish Relationships With ...

10/2/2012- Votacall VoIP – Boston, Massachusetts- The Hosted VoIP industry is highly competitive because its becoming more saturated every day. In order to stay ahead, ...
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Video Conferencing: Simple Enough For All Generations To Utilize

10/1/2012- Votacall VoIP – Boston, Massachusetts- There are several generations using technology these days, some learn to adapt better than others. The Millennial ...
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Wall Street Journal Chooses VoIP as Next "Big Thing" and #1 Start-Up

9/27/2012- Votacall VoIP – Boston, Massachusetts- The Wall Street Journal (WSJ) released an article today discussing the "Top 50 Start-Ups". To my delight the number one ...
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