Votacall Blog

How Successful Recruitment Firms Make the Most of their VoIP System

New technology is only as effective as long as the person using it understands how to operate it. Recruitment firms understand this better than most other companies. ...
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3 Ways that a VoIP Phone System Helps Law Firms Increase Client ...

As law firms know, there are two fundamental ways to tip the practice’s balance sheet towards the profit side, and away from the losses side: reduce expenses and ...
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4 Call Center Tools that Dramatically Improve Call Routing

One of the most important performance metrics that call centers must carefully monitor and continuously improve is first call response (FCR). This refers to the call ...
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What’s the Connection Between VoIP Phone Systems and Unified ...

  • Ed Lennon
  • 10.08.2016
  • VoIP
As part of your VoIP phone system research, you have (or will) no doubt come the term unified communications, or UC for short. However, you may not be readily familiar ...
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3 HIPAA Call Recording Best Practices

A growing number of health and medical companies are deploying a hosted VoIP system – either in their offices, across their contact center infrastructure, or both – so ...
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5 Reasons Why Skype is NOT a Suitable VoIP Phone System Solution

  • Andy DeAngelis
  • 01.07.2016
  • VoIP
When Skype was released back in 2003, it was globally hailed as a modern technological miracle. While email and chat had been around for decades, for the first time ever ...
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How Switching to a VoIP Phone System Can Reduce Your Environmental ...

Over the last several years, businesses in many industries have taken the mantle of environmental leadership by measurably reducing their environmental footprint. For ...
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How Hosted VoIP Features Stack Up Vs. Your Traditional Phone System

While VoIP phone systems certainly aren’t new, there remains a few misunderstandings and misconceptions regarding their versatility, features and functionality when ...
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How Business VoIP Phones Help Manage Call Center Efficiency

In the past, call centers were something that only large enterprises could afford to run. However, on today’s technology-driven business landscape, even small businesses ...
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4 Ways to Save Money Switching to a VoIP Phone System

Here at Votacall, one of the most common – and indeed the most important – questions we get asked by business owners and decision-makers is about the cost savings of ...
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Don't Fear the Cloud

5/17/2012- Votacall Hosted VoIP & Cloud Based UC Solutions - Innovation is an interesting animal that can easily be stunted by fear. Any organization is susceptible to ...
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