Votacall Blog

4 VoIP Tools to Use for Better Customer Service

Every business should place customer satisfaction at the top of its priority list. And if you ask most business owners, they’ll tell you how important the customer is to ...
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Streamlining Customer Service With VoIP: 5 Helpful Features

Speed is the name of the game. In this modern business world, how fast you’re able to identify, address, and solve problems is often what separates thriving companies ...
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How Hosted VoIP Solves the Hunt Groups vs. Ring Groups Dilemma

For decades, businesses have faced an ongoing, frustrating dilemma with respect to fielding customer service calls: hunt groups vs. ring groups. 
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3 Ways to Enhance Customer Communication with Hosted VoIP

The most profitable and successful businesses communicate effectively with customers – but that is only part of what makes them exceptional. 
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3 Ways Hosted VoIP Improves the Customer Experience

Whether you’re at the helm of an exciting new start-up or an established organization, delivering an outstanding customer experience isn’t optional -- it’s essential. ...
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Improve Customer Service with Communications Technology

Customer service is an incredibly important part of any business. Your customer support team is responsible for how well your clients’ needs are addressed and take care ...
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Companies Must Realize They Get What They Pay For With VoIP & Telecom

5/13/2013- Votacall Hosted VoIP - Boston, Massachusetts- When choosing a Hosted VoIP provider, companies must realize they get what they pay for. Meaning, the cheapest ...
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