--- title: Votacall Awarded 2014 Communications Solutions Product of the Year & Cloud Computing Excellence Award description: Votacall Viper received the 2014 Communications Solutions Product of the Year and NetOps Cloud Command Center received 2014 Cloud Computing Excellence Award image: https://blog.votacall.com/hubfs/votacall-awards-e1405957620799.jpg --- [![votacall-white-logo](https://blog.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-white-logo.png?width=160&height=60&name=votacall-white-logo.png "votacall-white-logo")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/30ece5fb-d161-4a2b-a2fa-e09ea591c83f.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/30ece5fb-d161-4a2b-a2fa-e09ea591c83f) [![Contact Us](https://no-cache.hubspot.com/cta/default/468097/0de441db-f9fd-4d66-9809-384192c56348.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/0de441db-f9fd-4d66-9809-384192c56348) ** ** ** [![votacall](https://blog.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-no-tagline-215.png?width=134&height=50&name=votacall-no-tagline-215.png "votacall")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Support](https://no-cache.hubspot.com/cta/default/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c) ** ** ** #### Platform #### Call Center #### Solutions #### By Industry #### Get Started Wanna subscribe to our blog? Get updates once a month. [![votacall-no-tagline-215](https://blog.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-no-tagline-215.png?width=150&height=56&name=votacall-no-tagline-215.png "votacall-no-tagline-215")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Support](https://no-cache.hubspot.com/cta/default/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c) ** ** ** #### Platform #### Call Center #### Solutions #### Get Started Wanna subscribe to our blog? We'll send you updates once a month. **Menu** ** ** [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Contact Us](https://no-cache.hubspot.com/cta/default/468097/0de441db-f9fd-4d66-9809-384192c56348.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/0de441db-f9fd-4d66-9809-384192c56348) ![](https://blog.votacall.com/hubfs/votacall-awards-e1405957620799.jpg) [Unified Communications](https://blog.votacall.com/topic/unified-communications) | 2 min read # Votacall Awarded 2014 Communications Solutions Product of the Year & Cloud Computing Excellence Award Written by [Votacall](https://blog.votacall.com/author/votacall) July 21, 2014 ![votacall-voip-awards](https://blog.votacall.com/hubfs/votacall-awards-e1405957620799.jpg "votacall-voip-awards") Unified Communications provider, Votacall, is proud to announce that we have received two prestigious awards in July through [TMC](http://www.tmcnet.com/), a global, integrated media company: Votacall’s *Hosted PBX Solution with Votacall Viper* received the 2014 Communications Solutions Product of the Year Award and our *NetOps Cloud Command Center* received the 2014 Cloud Computing Excellence Award. **Votacall Viper** We developed Votacall Viper as part of our Cloud Layer Product suite to enhance the customer experience. It’s a support application in a cost effective node about the size of a credit card. The Viper sits on your network to capture and store real-time traffic data for review. With this information, any support related inquiries can be resolved even faster because the origin of the issue is displayed and backed up by the Viper. Average support ticket resolution time is decreased more than 50% without any restructuring to your network required. Andy DeAngelis, Chief Operating Officer, Votacall, says in the [press release](http://www.marketwired.com/press-release/Votacall-Awarded-a-2014-Communications-Solutions-Product-of-the-Year-Award-1926033.htm): "We strive to deliver a different Customer Experience, something that cannot be attained anywhere else and this begins with our ability to provide unparalleled support. At Votacall, we believe that it is our Support that is actually our bestselling product and we have made investments in technology which promote that very belief amongst our staff, colleagues and clients. Everyone talks about customer experience, but it is more than words, it is commitment. The development of Votacall Viper solidifies our commitment to the delivery of unrivaled Support and an enhanced Customer Experience. We at Votacall are extremely proud of Votacall Viper being named a winner of the 2014 Communications Solutions Product of the Year by TMC.” **Votacall NetOps Cloud Command Center** "Being named a recipient of the 2014 Cloud Computing Excellence Award is an honor as it represents technical leadership and innovation in the competitive Cloud market," Andy DeAngelis said. The Cloud Computing Excellence Award recognizes companies that leverage cloud computing to bring new and innovative offerings to the market. Votacall’s NetOps Cloud Command Center increases efficiency and productivity within the fully managed hosted VoIP and Cloud Service business unit. It’s a cloud solution that provisions, supports, and acts as a development platform. Updates can be developed and delivered to specific users or across the entire Votacall customer base. The NetOps Cloud Command Center combines the functionality of many portals into one robust solution design. CEO of TMC, Rich Tehrani said in a [press release](http://news.tmcnet.com/news/2014/06/30/7902054.htm): “Votacall is being honored for their achievement in bringing innovation and excellence to the market, while leveraging the latest technology trends." If you’d like to experience award winning solutions from Votacall, contact us for a [free consultation](https://votacall.com/contact-us/) to see how we can help your organization. ** ### Subscribe by Email Previous Story [← Votacall, Inc. and All Business Communications, Inc. Merger Finalized!](https://blog.votacall.com/merger-finalized) [** ](https://blog.votacall.com/) Next Story [Top 5 Benefits of Using Hosted VoIP in Your Office →](https://blog.votacall.com/top-5-benefits-using-hosted-voip-office) ## You May Also Like These Stories on Unified Communications [![](https://blog.votacall.com/hubfs/myvotacall-access-imiage.png) ](https://blog.votacall.com/voip-blog-series-votacall-one-overview) [Unified Communications](https://blog.votacall.com/topic/unified-communications) ### [My Votacall: The All-Access Portal From A Leading VoIP Phone System Provider](https://blog.votacall.com/voip-blog-series-votacall-one-overview) June 17, 2022 | 1 min read [![](https://blog.votacall.com/hs-fs/hubfs/GO-Teams-mobile-experience.png?width=215&name=GO-Teams-mobile-experience.png) ](https://blog.votacall.com/votacallgo-teams-the-basics-that-produce-non-basic-results) [Unified Communications](https://blog.votacall.com/topic/unified-communications) ### [VotacallGO! Teams: The Basics (That Produce Non-Basic Results)](https://blog.votacall.com/votacallgo-teams-the-basics-that-produce-non-basic-results) October 14, 2020 | 2 min read [![](https://blog.votacall.com/hubfs/GO-Teams-mobile-experience.png) ](https://blog.votacall.com/votacall-go-teams-name-a-better-duo-well-wait) [Unified Communications](https://blog.votacall.com/topic/unified-communications) ### [Votacall GO! Teams - Name A Better Duo, We'll Wait.](https://blog.votacall.com/votacall-go-teams-name-a-better-duo-well-wait) August 18, 2020 | 2 min read ## No Comments Yet Let us know what you think ### Votacall, Inc ##### **HEADQUARTERS** 550 S ANDREWS AVE SUITE 740 FORT LAUDERDALE, FL 33301   ##### **SERVICE AND SUPPORT CENTER** 1504 PROVIDENCE HIGHWAY SUITE 19 NORWOOD, MA 02062   Call us: 866-303-8600 Email: [corporate@votacall.com](mailto:corporate@votacall.com) [Find Us on Google My Business](https://g.page/r/CVUVqZdO40XjEBM/review) ### Contact Us © 2019-2026 Votacall, Inc. All Rights Reserved. ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/927444343/?guid=ON&script=0)