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Why Does a Conventional Office Phone System Cost So Much?

Andy DeAngelis
June 9, 2017



Repair Costs on the Mechanism of Metal Gears.-906087-edited.jpegWhen we perform a customized assessment for our prospective clients and provide them with a cost savings analysis, one of the most frequent things we hear almost immediately is along the lines of, “Wow, we had no idea we could save so much on our annual office phone system cost!”

Yes, it is true that the cost savings of switching to our hosted VoIP solution is significant — and in many cases, dramatic. How is this possible? The answer is quite simple: a conventional system is excessively expensive (and has been for decades). Here are the main cost drivers:

Office Phone System Cost Driver: Maintenance

Conventional phone system maintenance costs can run into the thousands of dollars per year, and for most business customers, this expense is unavoidable, because they do not have the in-house expertise to manage a highly complex system.

With our hosted VoIP solution, where there are no additional maintenance costs of any kind. Our expert team provides all maintenance 24/7/365.

Office Phone System Cost Driver: Service Charges

With a conventional phone system, if a technical or other system issue is not covered under maintenance (such as a faulty handset) and a technician must conduct an on-site visit, the service charges can easily run into the hundreds of dollars. This is per visit!

With our hosted VoIP solution, any off-site or on-site support is included in the service level agreement. Plus, all of the top quality IP phones we sell are backed by a comprehensive parts and labor warranty (i.e. the chances of them failing in the first place is very slim).

Office Phone System Cost Driver: Inexplicable Monthly Fees

Change comes slowly to the conventional phone system industry, and as such they play a game that even most banks have pulled back on to avoid a customer revolt: they tack on inexplicable monthly fees that may seem relatively small ($20 here, $50 there, and so on), but add up to hundreds or thousands of dollars per year. Of course, the basis for these dings are rooted in the small print of an incomprehensible contract that even lawyers do not like reading.

With our hosted VoIP solution, there are absolutely no strange or surprise fees. The cost each month is known and predictable, which also helps our customers manage their budgets.

Office Phone System Cost Driver: Scaling Costs

Expanding a conventional office phone system is very costly and involves purchasing additional equipment and having technicians install units or add-on lines.

With our hosted VoIP solution, adding numbers and extensions is fast, easy and inexpensive. What’s more, the entire system can be easily moved to any office or location that is internet-ready, and the system can be accessed (sending and receiving calls) via smartphone/mobile app.

Office Phone System Cost Driver: Calling Features

Last but not least, conventional office phone systems offer few built-in features — typically voicemail, conference support and auto attendant. All other features must be purchased separately, and the costs quickly add up.

Our hosted VoIP solution includes a wide range of built-in features that are offered at no additional cost. These include auto attendant, voicemail, conference support, voicemail-to-email, voicemail-to-text, call hold (with music or pre-recorded messages), intercom, desktop softphone (for PC and Mac), and more.

Learn More

To learn more about how our hosted VoIP solution gives your business much more for far less — often resulting in annual savings of 50 percent vs. a conventional phone system — contact the Votacall team today and schedule your complimentary guided demo.  

For more information on how to choose the right partner for your Hosted VoIP Phone System, check out our FREE eBook: 

Debunking Hosted VoIP Myths eBook download

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