3 Reasons Why a VoIP System is the Ideal Nonprofit Phone Service
December is a busy month for nonprofit organizations. Not only is it the end of the calendar year, but it’s also a period when many nonprofits experience their most ...
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Mobile Strategy as a Way to Improve Work Performance (Infographic)
- Anurag Allena
- 05.12.2018
- Mobility
In recent years, businesses have brought on an increasing number of remote employees when building out their teams. Companies that provide flexible work-from-home ...
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What Does VoIP Mean and What Does it Do?
We write about VoIP on our blog a lot. We mean, a LOT. And while we’ve covered everything from how private schools can benefit from VoIP, to how business owners can use ...
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How Does a PBX Phone System Work?
- Matt McCarthy
- 20.11.2018
- hosted voip pbx
Businesses have been using PBX phone systems for decades. In fact, if you’ve worked in an office/corporate setting at any point during the past thirty years, then it’s ...
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What is the Difference Between Analog and Digital Phone Service?
- Ed Lennon
- 14.11.2018
- voip vs analog
Purchasing a new phone system is a big decision. After all, many businesses rely on their phone service to interact with customers and close deals every day –– not to ...
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Business Continuity vs. Disaster Recovery (And How Hosted VoIP Helps ...
- Anurag Allena
- 09.11.2018
- Disaster Recovery
It’s that time of year again. It’s getting colder, storms are coming, and we’re hard at work making sure our clients are prepared to keep things running smoothly if they ...
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The True Cost of Downtime on Your Business [Infographic]
- Andy DeAngelis
- 02.11.2018
- Disaster Recovery
With winter coming fast, it’s time for companies to start thinking about how they’re going to keep their lines of communication open during unexpected outages. It’s ...
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VoIP Not Working? 5 Solutions to Common Phone Problems
- Ed Lennon
- 29.10.2018
- hosted voip problems
There’s nothing more frustrating than dealing with technical difficulties during a busy workday. Dropped phone calls, slow loading times, and other tech communications ...
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Using Contextual Intelligence to Improve VoIP QoS
- Andrew DeAngelis
- 25.10.2018
- VoIP QoS
Quality of Service (QoS) is something that all VoIP vendors should prioritize. Yet, some businesses may struggle with receiving calls made through a VoIP system and have ...
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How to Set up a Hunt Group with Hosted VoIP
- Ed Lennon
- 18.10.2018
- hunt group
A hunt group is an advantageous VoIP feature because it improves office efficiency and ensures smooth customer interactions. In plain terms, a hunt group is a phone ...
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4 Key Benefits to a Professional Voice Recognition System
- Andrew DeAngelis
- 15.10.2018
- chitchat
People use voice recognition technology constantly, even if they don’t realize it. Any time you ask Siri, Alexa, or Google for directions or to play music from your ...
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Having Problems with VoIP? 3 Ways to Ensure High Quality of Service
- Andy DeAngelis
- 26.09.2018
- hosted voip problems
At Votacall, we are obviously believers in the power and efficacy of Hosted VoIP solutions. And we’re not shy about the fact that we think VoIP technology is great for ...
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PBX Maintenance and Repairs: 5 Troubleshooting Tips
- Ed Lennon
- 24.09.2018
- hosted voip pbx
It's no wonder business owners hate dealing with technical failures. After all, investing in new technology is supposed to reduce time spent troubleshooting issues, not ...
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Why Small Businesses Choose Hosted VoIP to Scale Their Company
- Andy DeAngelis
- 20.09.2018
- small business phone system
When a small business owner first thinks about expanding their operation, it’s unlikely many will consider how their phone system will help them do so. After all, there ...
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4 VoIP Tools to Use for Better Customer Service
- Andy DeAngelis
- 12.09.2018
- voip equipment
Every business should place customer satisfaction at the top of its priority list. And if you ask most business owners, they’ll tell you how important the customer is to ...
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