5 Reasons Why Businesses Are Switching to Cloud Faxing

Andy DeAngelis
February 24, 2017

Switching_To_ Cloud_FaxingMany technologies have come and gone over the years. Industrial-sized mainframe computer have given way to powerful and portable servers. Bulky cell phones that looked like something out of an old war movie have given way to smartphones. Even DVDs and CDs are on the way out, replaced by streaming and portable storage devices like flash drives and SD cards.

Yet, contrary to what some people believe, rumors faxing’s demise has been greatly exaggerated! In fact, many fields and industries such as law, finance and healthcare rely heavily on faxes for things like audit delivery, hand vs. e-signatures, chain-of-custody compliance requirements (e.g. pharmacists receiving prescriptions directly from a doctor’s office vs. through a patient or other intermediary), and so on.

However, what has definitely changed in the last few years is that a growing number of businesses are no longer using conventional fax machines. Rather, they are taking advantage of state-of-the-art VoIP-enabled cloud faxing. Here are the top 5 reasons why:

Cloud Faxing Advantage #1: Cost Effective

A fax machine is costly to purchase -- and that is just the start. Ongoing costs include a dedicated phone line, long distance costs, paper, toner, ink, and maintenance (both routine and repair-related). However, with cloud faxing there is simply a fixed low subscription fee. There is no hardware to purchase, no long distance fees, and no materials or maintenance costs. The cost savings can easily run into the thousands of dollars per year.

Cloud Faxing Advantage #2: Save Space

Setting up a conventional fax machine means setting aside valuable space both for the machine itself, and for ensuring that employees can safely and easily move around in the area. But with cloud faxing, there is no need to configure a “fax area” in the office. Employees send and receive faxes from their desktop, laptop or mobile device wherever they are.

Cloud Faxing Advantage #3: Enhanced Security

Conventional paper-based faxes are inherently insecure, and confidential information may be viewed by unauthorized employees, or even customers or visitors. Furthermore, faxes can get misplaced, and end up in the wrong hands. However, cloud faxing is categorically safer as it uses transport layer security (TLS) protocol and NIST-standard level encryption. In addition, faxed documents are protected with AES 256-bit encryption and stored in a secure off-site data center.

Cloud Faxing Advantage #4: Support Remote Workers

Obliging remote workers to head into the office simply to send a fax is about as “old school” as it gets! Fortunately, with cloud faxing this is completely unnecessary. Authorized employees can send or receive faxes from their home office, while on-the-road, or anywhere else. This boosts productivity and makes employees happier at the same time. Everyone wins.

Cloud Faxing Advantage #5: Advanced Reports & Features

With conventional fax machines, accessing reports is tedious and manual-intensive. But with cloud faxing, a wide range of information is instantly available through a secure web-based dashboard. For example, authorized employees can review fax history, schedule faxes for future delivery, forward faxes to designated email addresses (including having a single fax be sent to a group of recipients), and so on. Plus, since faxes are received as email attachments, forwarding them is easy, and the recipient does not need to have cloud faxing (since they will receive it through their email inbox).

Learn More

To learn more about the benefits and advantages of cloud faxing – including the option to port existing numbers, use local or toll-free numbers, and generate immediate ROI compared to a traditional fax service – contact the Votacall team today. Your consultation with us is free.

For more information on the ROI of business VoIP, download our FREE eBook:

The ROI of Business VoIP eBook

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