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8 Ways a VoIP Phone System Boosts Your Flexibility

November 16, 2015

There is a perception in the marketplace that VoIP phone systems are less flexible and offer fewer features than traditional landline phone systems. Not only is this perception incorrect, but it's actually the exact opposite!

As an increasing number of businesses are discovering, business VoIP phone systems are remarkably flexible and offer enhanced features that are far superior to those offered by landline systems.

We share some of the exciting features that help boost your business communication with hosted VoIP technology.

VoIP Phone Systems Offer 8 Features to Boost Your Flexibility

 

1. Instant Messaging 

As noted by TechRadar.com, more and more businesses are using Instant Messaging to drive rapid communication and support ad hoc discussions between employees and external stakeholders. 

2. Video Conferencing 

Many businesses are relying on Video Conferencing to virtually connect their people and dramatically reduce or even eliminate travel costs.

3. Voicemail-to-Text 

This feature is perfect for employees who need to check their voicemail but can't because they’re in meetings or on-the-go. 

4. Desktop Sharing 

Whether brainstorming or helping solve customer problems, desktop sharing is an ideal way to be seen and heard – and all at no cost. 

5. Calendaring 

Having access to group calendars is a key way to ensure that resources are managed effectively and efficiently, and meetings can be easily scheduled in seconds. 

6. Interactive Voice Response (IVR) 

IVR provides callers with helpful menus that direct their call to the appropriate party or department. In addition, IVR systems can be customized to playback dynamic audio or pre-recorded menu options. 

7. Call Forwarding 

Employees can ensure they never miss a call because “they were away from their desk”. With call forwarding, they can route calls to their cell phone or any other number. 

8. One-Number Service 

This feature is ideal for BYOD users. With a VoIP phone system, they’ll have one number – and only one number! – for employees and customers to contact them. 

Unified Communication Features 

All of the above features seamlessly integrate with VoIP telephone phone systems and are part of a Unified Communications Features (UCF) approach that can be customized for any business environment. Businesses only pay for what they currently need, and simply add layers to the UCF solution as required. The “pay as you grow” model can start with as few as 5 employees and grow beyond 5000 simply by adding VoIP phones and licensing. 

What’s more, a VoIP phone system delivers anytime, anywhere functionality – which means that remote workers and distributed teams can take advantage of these enhanced features wherever and whenever they’re working. It’s ideal for connecting with customers, partners and vendors, as well as collaborating with various stakeholders.

Learn More

To learn more about the advanced and superior flexibility of VoIP phone system features, contact us today.

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