Unifying Compliance & Communication: Votacall's Global Relay Integration for Financial Institutions

In financial services, compliance isn't optional - it's the foundation of trust. As regulatory pressures grow more complex, institutions are constantly seeking smarter, more secure ways to manage communications data. That’s where Votacall steps in.

At Votacall, we're not just a hosted VoIP provider—we’re your communications partner. Our Global Relay Integration is a game-changer for financial firms looking to stay ahead of the curve on compliance, data retention, and audit readiness.

Why Global Relay Integration Matters

Global Relay is the gold standard in cloud-based archiving and eDiscovery solutions, trusted by top-tier banks, investment firms, and broker-dealers. By integrating directly with Votacall’s unified communications platform, we create a seamless pipeline that captures, stores, and secures every voice communication.

That means no more manual archiving. No more compliance blind spots. And no more stress about whether you're meeting SEC, FINRA, or MiFID II requirements.

The Votacall Difference

Unlike bolt-on solutions our integration is native, secure, and scalable. Here’s what makes our Global Relay integration stand out:

💬 SMS Archiving

Text messaging is fast, convenient—and highly regulated in finance. With Votacall’s SMS Archiving, all business text messages sent and received through our platform are automatically captured and stored within Global Relay. No matter the device, your SMS communications are archived securely, indexed for search, and ready for audit or review. It’s mobile-first compliance without the complexity.

📬 Voicemail Archiving

Voicemails often contain critical business communications—and they deserve the same level of oversight as live conversations. With our voicemail archiving feature, every message left on your system is securely stored in Global Relay, timestamped, and searchable. No voicemails slip through the cracks, ensuring full-spectrum voice compliance.

🔐 End-to-End Security

Sensitive conversations deserve airtight protection. We use encrypted channels and strict access controls to ensure that your data remains confidential and compliant.

🔎 Effortless eDiscovery

Need to retrieve a specific conversation for audit, legal, or internal review? Search and retrieval through Global Relay is fast, intuitive, and audit-trail enabled.

⚖️ Built for Compliance

Whether you're governed by Dodd-Frank, the SEC, FINRA, or GDPR, our solution helps you meet data retention and communication monitoring requirements—without complicating your tech stack.

🛠️ Self-Service Flexibility & Archiving Confirmation

With Votacall’s Self-Service Global Relay Portal, managing compliance is simple and efficient.

• Self-Service Flexibility: Control your archiving preferences and make adjustments on your terms. The portal allows authorized users to add and remove users as well as determine what communications are to be archived.
• Archiving Confirmation: How do you know your communications have been archived? Check the portal! We give you the visual peace of mind that nothing slips through the cracks.

Future-Proofing Financial Comms

In an industry where regulatory scrutiny never sleeps, financial institutions need tools that are agile, secure, and built to scale. Votacall’s Global Relay integration is just that: a forward-looking solution for the evolving communications compliance needs of modern finance.

Let’s be clear - compliance isn’t just about checking boxes. It’s about building trust, preserving integrity, and protecting your firm’s reputation.

With Votacall and Global Relay, your communications aren’t just stored - they’re safeguarded.

Ready to see it in action?
Let’s connect. Contact the Votacall team today to learn how our Global Relay integration and Self-Service Portal can elevate your compliance strategy. 

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Global Relay Integration