--- title: 5 Ways that VoIP Phone Systems Drive Innovation in the Healthcare Industry description: VoIP phone systems help drive innovation in the healthcare industry which could be essential to your business. Learn about how switching will help. image: https://blog.votacall.com/hubfs/Stock%20images/Composite%20image%20of%20idea%20and%20innovation%20graphic%20on%20page%20with%20people%20sitting%20around%20table%20drinking%20coffee-388067-edited.jpeg --- [![votacall-white-logo](https://blog.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-white-logo.png?width=160&height=60&name=votacall-white-logo.png "votacall-white-logo")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/30ece5fb-d161-4a2b-a2fa-e09ea591c83f.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/30ece5fb-d161-4a2b-a2fa-e09ea591c83f) [![Contact Us](https://no-cache.hubspot.com/cta/default/468097/0de441db-f9fd-4d66-9809-384192c56348.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/0de441db-f9fd-4d66-9809-384192c56348) ** ** ** [![votacall](https://blog.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-no-tagline-215.png?width=134&height=50&name=votacall-no-tagline-215.png "votacall")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Support](https://no-cache.hubspot.com/cta/default/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c) ** ** ** #### Platform #### Call Center #### Solutions #### By Industry #### Get Started Wanna subscribe to our blog? 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We'll send you updates once a month. **Menu** ** ** [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Contact Us](https://no-cache.hubspot.com/cta/default/468097/0de441db-f9fd-4d66-9809-384192c56348.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/0de441db-f9fd-4d66-9809-384192c56348) ![](https://blog.votacall.com/hubfs/Stock%20images/Composite%20image%20of%20idea%20and%20innovation%20graphic%20on%20page%20with%20people%20sitting%20around%20table%20drinking%20coffee-388067-edited.jpeg) # 5 Ways that VoIP Phone Systems Drive Innovation in the Healthcare Industry [![Andy DeAngelis](https://blog.votacall.com/hubfs/andy-linkedin-profile.png)](https://blog.votacall.com/author/andy-deangelis) Written by [Andy DeAngelis](https://blog.votacall.com/author/andy-deangelis) January 4, 2018 ![Composite image of idea and innovation graphic on page with people sitting around table drinking coffee-388067-edited.jpeg](https://blog.votacall.com/hs-fs/hubfs/Stock%20images/Composite%20image%20of%20idea%20and%20innovation%20graphic%20on%20page%20with%20people%20sitting%20around%20table%20drinking%20coffee-388067-edited.jpeg?width=300&height=300&name=Composite%20image%20of%20idea%20and%20innovation%20graphic%20on%20page%20with%20people%20sitting%20around%20table%20drinking%20coffee-388067-edited.jpeg)The need to identify and exploit innovation is certainly not limited to retailers, manufacturers, wholesalers and other businesses: it is a mission-critical objective for organizations in the healthcare industry, from small firms and practices, to large healthcare networks and hospitals. And that is where VoIP phone systems make a significant — and in many cases, transformative — difference. Below, we highlight 5 ways that **[VoIP phone systems](https://www.votacall.com/equipment/voip-phones/polycom-phones)** drive innovation in the healthcare industry:  ### **1. Connecting with Patients**  VoIP phone systems feature secure video conferencing, which enables physicians and other healthcare professionals (e.g. therapists, support workers, etc.), to connect face-to-face with patients. Aside from the substantial cost savings, **[video conferencing](https://en.wikipedia.org/wiki/Videotelephony)** is viewed by many patients — particularly the elderly, infirmed, and those recently discharged from the hospital — as extremely convenient and patient-centric.  ### **2. Connecting Experts and Specialists** Just as how VoIP phone systems can easily, cost-effectively and conveniently connect physicians with patients, they also connect experts and specialists anywhere in the world. Conversations can be one-on-one, or conference calls that involve a few, dozens, hundreds or even thousands of participants. ### **3. Automatic Appointment Reminders** One of the biggest cost drains for healthcare organizations is when patients miss appointments. And when these patients receive a bill for a missed appointment, it could trigger confrontation — and ultimately result in losing a patient from the roster. VoIP phone systems can be easily configured to automatically call and/or text patients prior to their appointment (e.g. a week, a day, etc.), which reduces the likelihood that they’ll forget.  ### **4. Improved Collections**  VoIP phone systems streamline collections by automatically calling delinquent accounts, and facilitating payments over-the-phone by credit card. This frees up collections teams to spend their time on escalated issues vs. routine clerical tasks. ### **5. Facilitating Collaboration** Healthcare organizations often have team members spread out across different buildings and offices. VoIP phone systems bring everyone together on a shared, centralized platform so they can access group calendars, exchange instant messages, check status in real-time (e.g. available, on the phone, away from desk, and so on), and one-click connect for phone or video calls.  And speaking of calls: there are no long-distance fees, and all calls to/from users of the same VoIP phone system network are free. ### **Learn More** To learn more about how VoIP phone systems drive innovation in healthcare organizations, **[contact the Votacall team](https://www.votacall.com/contact-us)** today. Your consultation with us is free.   For more information on the **[return on investment of business VoIP](https://www.votacall.com/roi-of-business-voip-free-ebook-votacall)**, download our FREE eBook: [![The ROI of Business VoIP eBook](https://no-cache.hubspot.com/cta/default/468097/a4e286f4-ef07-403d-a172-f9bede6ab09b.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/a4e286f4-ef07-403d-a172-f9bede6ab09b) ** ### Subscribe by Email Previous Story [← What Factors Determine the Speed of Hosted VoIP Implementation?](https://blog.votacall.com/speed-of-hosted-voip-implementation) [** ](https://blog.votacall.com/) Next Story [Discover the Easy Steps in Switching from a Landline to Hosted VoIP Phone System →](https://blog.votacall.com/discover-the-easy-steps-in-switching-from-a-landline-to-hosted-voip-phone-system) ## No Comments Yet Let us know what you think ### Votacall, Inc ##### **HEADQUARTERS** 550 S ANDREWS AVE SUITE 740 FORT LAUDERDALE, FL 33301   ##### **SERVICE AND SUPPORT CENTER** 1504 PROVIDENCE HIGHWAY SUITE 19 NORWOOD, MA 02062   Call us: 866-303-8600 Email: [corporate@votacall.com](mailto:corporate@votacall.com) [Find Us on Google My Business](https://g.page/r/CVUVqZdO40XjEBM/review) ### Contact Us © 2019-2026 Votacall, Inc. 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