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3 Reasons to Outsource Your VoIP Phone System

April 15, 2016

voip phone systemLike a growing number of businesses across the country and around the world – from small startups to large enterprises – you may be seriously considering making the switch from a conventional phone system, to a leading-edge VoIP phone system.

And as part of your research and analysis, you may be mulling over whether you should install and manage your VoIP phone system on-site/in-house, or if it makes sense to outsource it to a VoIP Solutions Provider.

Our view on this topic is clear and based on the feedback we have received over the years from businesses of all shapes and sizes: outsourcing VoIP is definitely the way to go. Below, we highlight the 3 reasons why partnering with a VoIP Solutions Provider makes sense:

  1. Substantial Cost Savings

Installing a VoIP phone system on site is a complex process, and one that most IT teams struggle with because they lack the required knowledge and experience. Outsourcing your VoIP phone system to a VoIP Solutions Provider eliminates this cost, risk and hassle – and allows you to get up and running in a matter of days, rather than weeks or months.

  1. Solve Service-Level Issues

Like any new system, your employees will have usage and feature-related questions. What’s more, problems can arise when integrating the system with other solutions in the environment (e.g. CRM systems, etc.). By managing your system in-house, your IT staff will have to take ownership of these service-level issues, and can quickly find themselves overwhelmed -- not to mention frustrated!

However, by outsourcing you can route all service-level issues to your VoIP Solutions Provider, who will take ownership and provide swift, effective resolution – since they are the experts and know the system inside and out. They will also educate your employees so that they can get the most out of the system. 

  1. Built-in Disaster Recovery

In the aftermath of a disaster – or even during one, such as a major storm or malware attack – you may be unable to access your on-site VoIP phone system, or you may find that data has been corrupted or configurations have reset. Getting everything operational and online can be both time consuming and risky; especially if your contact list is corrupted or has been destroyed.

However, by outsourcing your system you will enjoy several built-in backup and disaster recovery features, including access to a geographically dispersed cloud platform that lets your team access the system even in the event of a local power outage.

Learn More

To learn more about the advantages of outsourcing your VoIP phone system – so you can save money and time, reduce risk, and get the online support and expertise you need – contact Votacall today. Your consultation with us is free.

To ensure you make the best choice for your VoIP phone system partner, download out FREE eBook "How to Choose the Right Partner for your Hosted VoIP Phone System":

Debunking Hosted VoIP Myths eBook download

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