5 Ways that Cloud Phone Systems Benefit Startup Companies

While going lean and “doing more with less” is an important objective for established organizations and large enterprises, it is an absolute mission-critical necessity for startup companies that must find a precise balance between reducing operating costs, maximizing working capital, and scaling bigger to serve more customers. And while most investments support one or two of these key requirements, there is a singular solution that nails all three and is widely seen as a must-have in the startup world: cloud phone systems.

Below, we highlight the 5 ways that cloud phone systems benefit startup companies, and why those make the switch from a conventional landline system -- or launch from day one with a cloud phone system -- are reaping measurable rewards on a daily basis:

1. Dramatic Cost Savings

Without question, the dramatic cost savings of cloud phone systems are its most impressive and important benefit. Startup companies position themselves to save upwards of 50 percent a year – and in some cases more – compared to a conventional landline system, because there are no costly trunk lines to rent, no long distance costs, and maintenance fees, and (as will be discussed in a moment) no expensive installation costs when adding new numbers.

In addition, because all of the infrastructure for cloud based phone systems is located off-site, startup companies do not have to purchase a PBX or new servers. At most, they may need to upgrade their internet speed so that it is business-grade, and purchase a managed router so that their VoIP Solutions Provider can monitor the system and take care of most configurations/upgrades automatically and remotely.

In addition, startup companies can easily and inexpensively add toll-free numbers, as well as add local numbers throughout their state or across states, and therefore expand their footprint and coverage area -- but without having to physically open new locations.

2. Built-in Scalability

As noted above, cloud based phone systems allow startup companies to inexpensively and rapidly add new numbers, either at their main office or in remote locations.

Note that we said “add new numbers” rather than “add new lines,” because with cloud based phone systems there are no actual lines -- which is why there is no need to book an appointment, wait for a technician to show up, and cover a hefty installation bill. Startup companies that want to add new numbers simply purchase additional, low-cost licenses. And if they no longer need those numbers in the future, they simply let their license expire. There is no disconnection fee, or obligation to continue paying for lines that are no longer needed.

Similarly, startup companies that open new locations or move their head office do not have to install new lines. Their cloud phone system is as portable as it is scalable, and seamlessly moves with them.

3. Advanced Calling Features

Startup companies cannot afford to look like a second-tier option compared to more established firms -- because that can lead to customer loss and churn.

Fortunately, cloud phone systems deliver a full range of advanced, enterprise-grade calling features that include (but are not limited to): auto-attendant, voicemail-to-email, voicemail-to-text, direct-inward-dialing, one-number-service, the ability to set ring groups or hunt groups, and more.

4. Business Continuity

Business continuity is essential for startup companies, since “going off the grid” can shake – or in some cases, shatter – customer confidence, and send them to larger enterprises.

With cloud based phone systems, startup companies get the peace of mind in knowing that multiple strategies are in place to ensure business continuity in the event of a local power outage or even disaster (e.g. hurricane, blizzard, etc.). These strategies include leveraging a geographically dispersed cloud infrastructure, automatic failover response, aggregating lines, and more.

Indeed, it is not uncommon during a local power outage for startup companies that use cloud phone systems to stay in touch with their customers (either by accessing the system from elsewhere or using an app on their smartphone), while large enterprises nearby cannot even get a dial tone!  

5. Ease-of-Use

Last but certainly not least: cloud phone systems implement quickly and without disruption, and usage is intuitive and easy. There is virtually no learning curve other than a straightforward orientation for team members to get familiar with features that may be new to them (especially voicemail-to-email, which typically triggers the most “how on earth did I manage without this in the past?” response from startup owners and staff!).

And as mentioned earlier, all maintenance, innovations and upgrades are handled off-site by a VoIP Solutions Provider, which means there is zero added IT burden.

Learn More

At Votacall, we have in-depth experience helping startup companies take full advantage of all of the benefits and features that cloud phone systems have to offer. Our experts perform all necessary network and bandwidth testing well before implementation to ensure that the environment is ready, and we also put strong security measures in place to keep your data, customers and reputation safe.

To learn more, contact us today and schedule your free consultation. We are the VoIP Solutions Provider that startup companies recommend and trust!

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