How Hosted VoIP Protects Your Law Firm's Data & Reputation

When it comes to running a successful and profitable law firm, there are several objectives that are not “nice-to-haves”: they are essential, mission-critical requirements that drive success when present – or undermine it when absent. And without question, two of the biggest pieces of this success puzzle are protecting data and reputation. Below, we highlight 4 key ways that Votacall’s award-winning hosted VoIP phone system addresses both in law firms across the country.

1. We Utilize a Private, Secure and Monitored Network

Votacall’s hosted VoIP phone system is NOT run on the public internet. Rather, it is hosted on our private network, and protected by enterprise-grade end-to-end encryption such as Transport Layer Security/TLS and Secure RTP (for transmitting media). We also provide 24/7/365 monitoring, and ensure that all security patches are applied.

2. We Configure Security at Customer Locations

Mass market VoIP vendors mail out hardware and assume – and frankly, do not care -- whether customers configure their on-site security effectively. At Votacall, we take a categorically more customer-focused approach by sending out expert team on-site to configure our customer’s firewall, and ensure they are implementing all industry-standard security best practices (e.g. ensuring all ports are closed on the firewall to prevent toll fraud, etc.).

3. We Schedule Automatic Data Backups

We offer our customers a proprietary solution called the “Votacall Virtual Vault, which is a fully managed real-time cloud data backup solution. We also send out an email when each backup is complete.

4. We Keep Communication Lines Open

In the event of a local power outage caused by anything from toppled power lines to a natural disaster, conventional phone systems typically go offline. This breaks the phone (and usually email) link between lawyers and their clients, which in turn can cause lasting reputation damage; especially for smaller law firms that are competing with large statewide or nationwide practices.

However, a hosted VoIP phone system uses a geographically dispersed cloud infrastructure and automatic failover response to ensure that the system remains online, even during a local power outage. What’s more, if they wish law firms can forward calls to smartphones or other locations where the power is operational.

Learn More

To learn more about how Votacall’s hosted VoIP phone solution can help your law firm protect your data and reputation, contact us today. Your consultation is free. Discover why we are the VoIP Solutions Provider that law firms trust and recommend!

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