How does VoIP help communication in business and save you money

As more and more businesses are switching over to Voice over Internet Protocol (VoIP) technology it is important to understand "The Why?" or the reasons behind this shift in the business phone system world. After all, there is always a cost to migrate from the old to the new, but when considering the trend of widespread business VoIP adoption, the benefits are clearly accessible and realized across all business verticals.

Saving Money

First things first: you might have to spend some money to get the VoIP ball rolling, but you'll be saving money ever after as this form of communication is a lot cheaper than paying the phone company for maintaining a land line. These savings are going to be even higher if you're making a lot of interstate or international calls as VoIP lowers these costs considerably. If you have multiple locations VoIP will eliminate the cost of calling between sites and seamlessly integrate all your locations.If you're in this category, you really need to consider switching to VoIP. 

Calls can be made and received anywhere

VoIP also adds serious flexibility to your business: gone are the days that you and your staff have to stay in one specific place to work. Using VoIP you can work from anywhere that has Internet access or log in to your office phone through a smart phone app. This allows you to call clients or employees as if you were in the office. VoIP expands your communication and collaboration outside of the office walls. Talk to anyone, anywhere at anytime. 

Easy to install and use

One of the reasons anyone, anywhere can use VoIP technology is because it is very user-friendly and easy to install. VoIP can be used with a smart phone, soft phone on your PC or a standard IP Phone supported by your provider. The installation is quick and easy, there are typically no maintenance fees and your provider can support your system remotely, eliminating the cost of on site technicians. Using a provider who offers a managed VoIP solution can really save you time and money. Concentrate on your business not your phone service. 

Distributed Call Centers and Office's 

VoIP allows you to connect offices without paying for an expensive private network. Using VoIP you can centralize reception services having all calls flow into one location and allowing the receptionist to transfer the call to any office at any time, your receptionist can work from anywhere. If you have a call center VoIP allows you to include employees spread throughout many offices or even home workers. VoIP has flexibility and the productivity enhancements will save you time and money. 

VoIP is a great way to improve communications throughout your company and make it easier to connect with clients and employees. Transferring calls within the office or between offices with VoIP is quick and painless. As one of the many new technology tools at your disposal these days, it should be on the top of every companies list. 

If you are interested in learning more about VoIP and Unified Communications read our eBook on Unfied Communications.