4 Ways to Increase Remote Employee Engagement with a Hosted VoIP System

While the concept of remote workers has been around for decades, for most of that time the notion of working primarily or exclusively outside of an office or facility was, in most sectors and industries, the exception rather than the norm.

However, these days remote working is not just common, but some businesses are essentially comprised of 100% virtual teams — especially startups that cannot allocate tens of thousands of dollars a year to brick-and-mortar infrastructure. And by the year 2020, IDC forecasts that the remote worker population in the U.S. will surpass a whopping 105 million.

Naturally, this is welcome news for workers who can get more done in less time, achieve elusive work-life balance (hell hath no fury like a 7-year old late for soccer practice!), and avoid a tedious daily commute. And it should also be good news for businesses that want to reap the rewards of having a remote workforce (to any extent) — provided that they utilize the right tools and technologies. And without question, a hosted VoIP phone system needs to be at the top of this list.

Here are the 4 key ways that a hosted VoIP phone system increases remote employee engagement and efficiency:   

1. Total Mobility

A hosted VoIP phone system enables remote workers to log into the system and access a range of advanced unified calling (UC) features anytime and from anywhere. This includes the ability to check the availability status of all team members (e.g. logged in but unavailable, currently on a call, etc.).  

2. Rapid Scalability

Adding additional remote workers to the system takes seconds, and each new team member can have their own unique extension. Or if there is a corporate contraction or consolidation, reducing capacity is just as easy and fast.

3. Cost Savings

Hosted VoIP phone systems are already significantly less expensive to operate and maintain than a traditional on-site PBX system, with some businesses enjoying annual savings of more than 50 percent. However, there is an added cost saving advantage for businesses with remote workers: VoIP calls from extension to extension are always free, which means that workers can collaborate and interact as much as they need to — even if they are on opposite sides of the world — without worrying about usage or long-distance costs. 

4. Business Continuity

If the power goes down due to a natural disaster (or for any other reason), businesses with a conventional landline phone system will have to “keep their remote workers out in the cold” until power is restored. However, a hosted VoIP phone system uses a geographically dispersed cloud infrastructure, which keeps the system online and operational regardless of local power conditions. As a result, remote workers (and all other users) stay connected 24/7/365.

Learn More

To learn more about reaping the rewards of upgrading to a hosted VoIP phone system in your business — which includes but is not limited to increasing remote worker engagement and efficiency — contact the Votacall team today. Your consultation with us is free.

For more information on how to choose the right partner for your hosted VoIP phone system, download our FREE eBook today: