IP PBX Offers Unparalleled Flexibility Through its Growth Opportunities

11/27/2012- Votacall VoIP – Boston, Massachusetts- I read an article from another blog and pasted it below because I thought it was very interesting. For starters, the Internet connection with an IP PBX system is critical. Without a strong and reliable connection the service will not work properly because that is the facet it operates over. The article discusses how its not always the providers problem and sometimes relies on the operation department of the customer. I slightly disagree, the IP PBX provider should work with the customers and make sure they have the necessary Internet connection. If this problem is not dealt with in the beginning of service, many problems will arise for the customers and will be shifted onto the IP PBX Provider.

A reliable and well managed provider will make sure the resources provided to consumers will work properly and will be complimented by the internet connection. At Votacall, our customer experience is incredible because we strive to please the user. We want to offer exactly what they need for services, making them feel comfortable with trusting our IP PBX system.

The Votacall Customer Experience is designed to draw customers in and encourage them to continue to use our services. By making sure they are taken care of on all bases, customers trust us to do right by them. Even if the issue resides on an internet connection that technically should be handled by the user, we take care of it. However, the blog below is correct about the scalable capabilities of IP PBX.

The system can be made smaller or larger at a moments notice. Its only necessary to contact your provider and get the correct amount of lines ported or un-ported. Unlike premise based systems, IP PBX can be changed, moved or removed due to its flexibility. Legacy systems create a semi-permanent telephone situation that many users do not appreciate. Consumers have started to realize that flexibility is crucial within business and when combined with being a managed service, IP PBX is the best tele-communication offering on the market.

Blog I Read:

Business stand to benefit from installing VoIP telephony - that is, if they have the right infrastructure in place, according to a recent Business 2 Community article. Contributor Dave Thomas said companies have several considerations to make that will help them choose the best VoIP system.

For instance, the first thing to consider is the company's network capacity, which will need to be able to handle the increase in data VoIP communications will create. Bandwidth is another thing companies need to check to ensure they have enough currently. If the current internet connection is not stable or large enough, VoIP features will not be able to perform up to par, and the existing communication tools in place will suffer. Thomas stressed the importance of checking these things, so a company can fully leverage the VoIP system. It may be a smart decision to opt for greater bandwidth for any small or start-up company expecting growth in the near future, in order to provide for the expected increase in communication and data traveling over the internet.

When choosing VoIP, consider growth opportunities
Future expected growth of the company also needs to be a consideration when deciding to implement VoIP, the article stated. Scalability of a service will come into play here, as businesses looking or expecting to expand in the near future will want to pick a system that can be scaled, in which features can easily be added when needed. Determining what equipment employees need at the present time to allow them to use VoIP will also be a consideration, and this can include headsets, software and IP telephones.

By going through these steps, companies will be confident they are picking the best VoIP system that will fit their business needs, improve service, boost employee productivity and facilitate collaboration efforts. The advanced communication tools will also bring significant cost savings to an enterprise, especially small organizations with a limited budget. A reliable and effective VoIP system can lead to a complete "game change" when it comes to saving money and staying ahead of competitors, Thomas wrote in the B2C article.

If companies do not go through the steps Thomas suggested in the article, they could face problems later on. A November Resource Nation article listed some of these problems, which are not necessarily the fault of the VoIP provider, but rather have to do with internal operations. For example, if the company does not have a properly configured internal network, VoIP traffic and call quality will be affected, reiterating Thomas' point about making sure the current internet connection can handle the increase of volume.