5 Reasons Why Every Law Firm Should Adopt a VoIP Phone System

 As revealed by Lexis Nexis’ Business Law of Insights Report “Cloud Technology in the Legal Industry,”  72.4 percent of surveyed law firms were either currently taking advantage of cloud technology, or are wisely planning on doing so in the very near future.

Naturally, these progressive law firms – many of which are small and mid-sized practices -- are reaping the rewards of secure online repositories, SaaS billing systems and case management software, and so on. However, there is another piece of the cloud-based technology puzzle that is just as beneficial: a VoIP phone system.

Below, we highlight the 5 key reasons why every law firm should adopt a VoIP phone system, and put their practice on the fast-track for success, efficiency, profitability and growth:

1. Clear Bottom-Line Cost Savings

Unlike some other technology investments, ROI with a VoIP phone system is clear, rapid, and continues year after year. Instead of renting expensive trunk lines or paying exorbitant maintenance fees, law firms can get the communication infrastructure they need -- while saving thousands of dollars a year vs. a traditional landline phone system.

2. Total Mobility

Lawyers, paralegals, administrators, clerical support, and even articling students are constantly on the move: meeting with clients, filing documents in court, negotiating with other counsel, and so on. A VoIP phone system is fundamentally built to support a completely mobile workforce, so that everyone can be reached wherever they are (except of course when court is in session, since judges tend to take a dim view of that!).

3. Unified Calling Features

While effective client communication is important in all industries, in the legal world it takes on an added significance -- both because time is almost always of the essence, and being responsive to clients is a critical part of managing the relationship. A VoIP phone system empowers lawyers and other practice staff with leading-edge unified calling features to keep the lines of communication open and effective. Key features include (but are not limited to) video and web conferencing, voicemail-to-email, automated call recording (so lawyers can have references and records of all correspondence), and so on.

4. No Technical Support Burden

With a VoIP phone system, law firms do not face an added IT burden. The system is fully configured, maintained and updated by an off-site VoIP Solutions Provider, who also provides end user training and ongoing help desk support as necessary.

5. Integrated Features

As a pure cloud-based (SaaS) solution, a VoIP phone system seamlessly integrates with a law firm’s technology ecosystem. For example, law firms can automatically log client calls (time, day, duration, originating number, etc.) and sync them into accounting and billing systems.

Learn More

To learn more about your law firm reap these rewards, contact the Votacall team today. We will provide you with clear, data-based information so you can make an informed decision. Your consultation with us is free.

For more information on why law firms are switching to hosted VoIP phone systems, download our FREE eBook "Law Firms: 6 Clear Advantages of Switching to a Hosted VoIP Phone System" today: