5 Key Ways to Mitigate VoIP Security Threats

Across the country, a growing number of businesses are making the switch from a traditional phone system, to an innovative and cost-saving hosted VoIP phone system -- and the only regret they have is that they did not make the switch sooner!

If you are considering an upgrade to support your employees, serve your customers and grow your business, below we highlight 5 key ways to mitigate VoIP security threats, and ensure that you continue reaping rewards for years and decades into the future:

1. Use Firewalls

The simplest and smartest way to start mitigating VoIP security threats is by implementing a strong firewall. Please keep in mind that most firewalls are not set as VoIP ready out-of-the box. The good news, however, is that an experienced and customer-centric VoIP solutions provider will take ownership of this task and configure/optimize your firewall as required. 

2. Use Strong Encryption

Another effective VoIP security threat mitigation strategy is to use strong encryption, so that all data transferred across your network (including virtual private networks) is secure, and safe from prying eyes and ears.

3. Install Patches and Update Signatures

Cyber security in general is not a “set it and forget it” thing. Rather, it is an ongoing effort that includes installing patches (especially those that plug up zero-day exploits), and updating anti-virus signature lists to catch the latest threats. This is particularly important if you are planning to make calls from computers (i.e. “softphones”), in addition to smartphones and certified VoIP phones.

4. Train Employees on Safe Usage Practices

Despite their best intentions, employees are often the “weakest link” in an organization’s cyber security system. It is important to keep your people informed and advised on safe usage practices, including (and especially) not sharing passwords, and immediately informing IT staff if their device is lost or stolen. 

5. Regularly Back Up Data

VoIP databases contain names, phone numbers, addresses, and other data that can be compromised or corrupted. You can mitigate against both threats by regularly backing up your data to a secure off-site facility. 

Learn More

At Votacall, part of our commitment is to ensure that our clients mitigate against various VoIP security threats – which, as illustrated above, are less about specific VoIP vulnerabilities, and more about network security and cyber security best practices. What’s more, we regularly back up our clients’ data to our secure facility, and provide 24/7 support to ensure business continuity and disaster recovery support. 

To learn more, contact Votacall today and schedule your free consultation. For more information on how to choose the right partner for your hosted VoIP phone system, download our FREE eBook: