Why the Most Successful Law Firms Choose Hosted VoIP Phone Systems

Across the country, a growing number of successful law firms are making the switch from conventional phone systems, and hosted VoIP phone systems. Below, we highlight 3 key reasons why:

1. Hosted VoIP Phone Systems Enhance and Elevate Client Communications

In a wise and at times emotional essay, veteran lawyer Paul Wallin, a senior partner at the California-based firm Wallin & Klarich, reflected on some of the things that he wished he knew before starting his law firm. And not surprisingly, the most important item on his list was about effective client communication. Wrote Wallin:

“Above all else, the one thing I wish I knew 35 years ago is the critical importance of communicating with your client. Communicating with your client is so much more than sending a client a monthly billing and a five minute monthly phone call about the status of the case. If you want to be a successful lawyer, you will learn early on in your career that your clients want and need to be able to speak to you when they have questions about their cases.”

Naturally, a lawyer’s drive and dedication to delivering client-focused service, support and solutions is at the heart of this vision. Yet at the same time, it’s not just about effort and attitude. Lawyers need to use technology to help them fulfill their communication commitments. And that is where a hosted VoIP phone system makes a transformative difference.

With features like voicemail-to-email (to pick up voicemails on-the-go and be more responsive), one-number-service (to avoid having to give clients multiple numbers to keep track of), video conferencing (to deliver some valuable face time without spending time and money commuting) and the list goes on, hosted VoIP phone systems make sure that clients do not just KNOW that they are a priority, but FEEL it throughout the relationship.

2. Hosted VoIP Phone Systems Save Thousands of Dollars a Year

Law firms are complex and rather expensive-to-run operations, and the most successful are not necessarily those that generate the most billings. Rather, they tend to have the most efficient tools, technologies and systems, and as such drive growth and profitability by controlling costs and being innovative.

A hosted VoIP phone system clearly fits this framework, because from day one it enables law firms to save money as there is no costly hardware to purchase and install, expensive trunk lines to rent, or tedious long distance phone bills to cover. Everything is handled securely in the cloud.   

3. Hosted VoIP Phone Systems Are Scalable

Last but certainly not least, successful law firms are embracing hosted VoIP because the technology is seamlessly saleable. The system supports a “pay as you grow” model that allows law firms to add lines, services and features as new staff join the team at any location -- and not just at the main office.

What’s more, this game-changing scalability extends to remote and mobile staff as well. As such, whether lawyers are working from a home office, in court, in meetings at other law firms, or anywhere else, they can make and receive calls and access all features from their smartphone, tablet, laptop or desktop.

Learn More

To learn more about why the most successful law firms of all sizes – from small to large practices – choose hosted VoIP phone systems, contact the Votacall team today. We specialize in helping lawyers and law firms take full advantage of hosted VoIP features and technology. Your consultation with us is free.

For more information on why law firms are switching to hosted VoIP, download our FREE eBook: