5 VoIP Advantages for Flexible Employee Schedules

These days, a growing number of businesses are implementing two smart strategies that lower costs, boost productivity, and improve the bottom line: enabling employees to take advantage of flexible schedule options (e.g. compressed work weeks, telecommuting, flexible daily hours, etc.), and utilizing a state-of-the-art business VoIP phone system.
What’s more, both of these strategies compliment each other and create synergies that lead to even greater impressive results and rewards. Here are five major VoIP advantages for flexible employee schedules:

VoIP Advantages for Flexible Employee Schedules #1: Total Mobility

With business VoIP, employees are not forced to send or receive calls from their desk or workstation. They can simply install a mobile app on their smartphone (wither BYOD or COPE), and access a full range of system features and functions anytime, and anywhere. Furthermore, employees who are working from a home office or have access to a business center (at hotels, airports, conferences, etc.) can access the system through a desktop browser.

VoIP Advantages for Flexible Employee Schedules #2: Call Routing

Employees who take advantage of flexible schedule options often spend an excessive amount of time picking up voicemails; which is even more frustrating for callers who are not fans of hearing “please leave a message and I will get back to you.”

With business VoIP, employees can set up customized call routing that rings specified phone numbers before going to voicemail. For example, an office phone may ring twice, followed by two rings on a smartphone, and then two rings on a home office phone. This greatly increases the chances that calls will be answered vs. heading to voicemail.

VoIP Advantages for Flexible Employee Schedules #3: Voicemail to Email

While all employees appreciate business VoIP’s voicemail-to-email feature (it typically ranks as their favorite feature in various surveys and studies), it is especially valued by employees with flexible schedules, since it helps them be much more productive and efficient – which is critical to justifying their participation in the flexible scheduling in the first place. 

VoIP Advantages for Flexible Employee Schedules #4: Video Conferencing

In the past, teleworking/remote employees were obliged to come into the office or visit a customer whenever a face-to-face meeting was scheduled or necessary. However, with business VoIP, many face-to-face engagements can be done remotely via video conferencing. In addition to boosting productivity, this feature also saves employers travel costs and commuting downtime. 

VoIP Advantages for Flexible Employee Schedules #5: Availability Updates

One of the major frustrations for employees on a flexible schedule, is that some of their colleagues do not know when they are -- and when they are not -- in the office. This can create confusion, and lead to unhappy or irate callers.  

The good news is that with business VoIP, employees can easily toggle their availability status so that their colleagues always know when they are ready to receive calls, when they are on a call, when they are away from their desk, when they cannot be disturbed (i.e. in a meeting, etc.), and when they are out of the office and off the grid.

Learn More

To learn more about the business VoIP advantages of flexible employee schedules, contact the Votacall team today. Your consultation with us is free.

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