5 Ways that VoIP for Healthcare Minimizes Communication Costs

Today’s healthcare organizations are under relentless pressure to reduce costs, increase efficiency, and “do more with less" — and all while maintaining high clinical and patient care standards. What’s more, this cost-reducing mandate is only going to get more intense in the future as the overall population ages, and annual healthcare costs continue rising far higher than the rate of inflation.

Given this scenario, it is easy to understand why a growing number of healthcare organizations of all sizes — from single-site hospitals to larger multi-site health networks — have upgraded their telecommunications infrastructure from a costly and restrictive landline phone system to an agile and advanced VoIP phone system.

Below, we highlight the 5 key reasons why VoIP for healthcare measurably — and in many cases, dramatically — reduces communication costs:  

VoIP for Healthcare Cost Advantage #1: No or Minimal CapEx Costs

VoIP phone systems leverage the same internet infrastructure that healthcare organizations already have in place and are using around the clock. As such, there are no costly on-site PBX systems to purchase and configure, or expensive trunk lines to rent.

At most, healthcare organizations may need to upgrade their broadband internet connection (through their ISP) or increase their server capacity. Both of these costs are minimal, and they are far outweighed by the annual savings vs. a landline system, which can be anywhere from 30-60 percent each year.

VoIP for Healthcare Cost Advantage #2: Affordable Scalability

Healthcare organizations are dynamic with new staff constantly joining the team, and others departing. VoIP phone systems scale affordably and seamlessly in either direction — expanding or contracting. This factor alone can save healthcare organizations thousands of dollars a year, in addition to eliminating tedious installation wait times since new lines/extensions can be added within minutes through a secure web dashboard.

VoIP for Healthcare Cost Advantage #3: No Long Distance Costs

Long distance charges continue to be a lucrative cash cow for phone companies and an ongoing cost drain for healthcare organizations. This comes to an end with VoIP phone systems, because there are no long distance costs of any kind, regardless of where or when a call originates or is received.

VoIP for Healthcare Cost Advantage #4: No Maintenance Costs

Conventional phone systems lock healthcare organizations into ongoing and very costly maintenance contracts. What’s more, some technical support issues aren’t covered under a standard maintenance agreement and therefore incur an additional cost that typically costs hundreds per incident. With a VoIP phone system, all maintenance is handled by the VoIP Solutions Provider. This includes all updates and innovations, as well as providing end user support — which means healthcare organization IT help desks don’t get bogged down or overloaded with support tickets.

VoIP for Healthcare Cost Advantage #5: Reduced Travel Costs

VoIP phone systems feature built-in video conferencing, which can significantly reduce the need for healthcare organization staff to travel and connect with peers, participate in training, or communicate with patients. This not only saves thousands of dollars a year, but it is often preferred by all parties since it’s much more convenient and efficient.

Learn More

At Votacall, we have in-depth experience designing, deploying and supporting secure, state-of-the-art VoIP phone systems for healthcare organizations. We understand the pressures and priorities that your team faces, and we will work with you to effectively and efficiently upgrade your telecommunications infrastructure — and ensure that you reap measurable and significant savings in both the short and long-term. To learn more, contact us today and schedule your complimentary consultation.

Also, be sure to check out our FREE eBook debunking the 6 myths of hosted VoIP phone systems: