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3 Reasons Why Your IT Team Will LOVE Your Hosted VoIP Phone System

July 29, 2016

hosted VoIP phone systemsAs you may already know, there are plenty of reasons for executives, managers, and employees to love hosted VoIP phone systems. For example, there’s the dramatic cost savings, access to advanced calling features, anytime/anywhere flexibility, continuous innovation, seamless scalability, and the list goes on.

However, there’s another group that may be even more thrilled about your organization’s decision to shift from a traditional phone system to a leading-edge VoIP phone system: your IT team! Here are the 3 key reasons why:

1. No Extra Support Burden

IT teams are already inundated with support tickets, technical issues, installations, upgrades, and a variety of other tasks that range from routine housekeeping to major problem solving. The last thing they need is yet another set of tasks on their already massive to-do list. That’s where hosted VoIP comes to the rescue! 

With a hosted VoIP system, there’s NO extra support burden of any kind. End users who have issues or simply need help using a feature contact the VoIP Solution Provider directly for answers, insights and instructions. Not only is this a huge win for end users who get their issues resolved faster, but it’s enough to make IT teams stand up and cheer!

2. Automatic Security Protection

IT teams spend are spending an increasing amount of time and effort downloading and installing security patches and upgrades, in order to close vulnerabilities and thwart threats like zero-day malware, and so on.

With a hosted VoIP phone system, all patches and upgrade are automatically handled by the VoIP Solutions Provider, since that’s where the PBX is located. As such, IT teams don’t have to spend time making sure that the system is secure – it’s always taken care of.

3. Automatic Updates 

When they aren’t installing patches, IT teams are usually busy (read: overwhelmed!) taking care of updates because end users want, need and often demand access to the latest features and functions.

With a hosted VoIP phone system, updates are once again handled automatically by the VoIP Solutions Provider. As such, end users always know that they’re accessing the latest version, and IT teams free up their time to focus on other priorities.

Learn More

To learn more about why your IT team will love your new VoIP phone system as much as your leaders, managers and employees – or frankly, they might be even more excited than anyone else! – contact the Votacall team today. We speak the language of technology and business, and will be happy to answer your IT team’s questions.

For more information about hosted VoIP phone systems and the truth behind the myths, download our FREE eBook:

Debunking Hosted VoIP Myths eBook download

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