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How Business VoIP Makes Snow Days History

February 10, 2017

voip As we all know, kids love and treasure snow days above all others. Not only is it a day off school, but there are forts to be built, snow men to be created, snow angels to make, and snowball fights to be won.

However, for grownups, snow days are far less inspiring. For example, the massive winter storm that smacked and shut-down a huge swath of Massachusetts in 2016 caused an estimated $1 billion in lost wages and profits. And that’s not even the full horror story.

Because the work that employees cannot tackle due to a snow day does not disappear (or melt away if we want to stick with the snow theme). On the contrary, it piles up, and up, and up – which is not only seriously stressful for employees to think about, but creates a backlog that can take days, or even weeks to clear.

At the same time, employers who insist that employees trudge through the snow, sleet and/or ice to get into work may in some cases be held liable if the employee has a weather-related accident or injury. With this being said, most employers – and probably all of those that want to be a “workplace of choice” – will put their employee’s health and welfare first, and tell them to stay home. Or at the very least, they will pragmatically realize that the damage caused to the relationship by forcing an employee to undertake a treacherous commute is far greater than the productivity gains of having them (eventually) show up.

However, employers of all sizes – including small businesses – do not have to be at the mercy of Old Man Winter, and employees do not have to dread the stress and backlog of work that snow days invariably cause. Instead, they can both take advantage of a business VoIP system. Here are the 4 key reasons why:

1. Call Forwarding: Incoming calls can be easily transferred from the IP desktop phone to an employee’s device, such as a smartphone or tablet. 

2. Call Transfer: Businesses can transfer all calls to another location that is fully-staffed.

3. Auto-Attendant: Incoming callers can be informed via auto-attendant that staffing levels are low due to the inclement weather, and advised accordingly to manage their expectations.

4. Web Conferencing: Through their device or desktop at home, employees can engage in web conferencing calls with colleagues or customers.

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Snow days are a part of life. And while they are delightful for kids, thanks to business VoIP, the certainly do not need to be financially damaging or stressful for employers and employees alike!

To learn more about the bottom-line advantages and benefits of business VoIP, contact the Votacall team today. Your consultation with us is free.

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