Hosted VoIP Phone Systems are Beneficial: Especially for SMBs

1/8/2013- Votacall Hosted VoIP & Cloud Based UC Solutions- Boston, Massachusetts – As a small medium business (SMB) owner, there are certain benefits from a hosted voip phone system you should be aware of; all because they have a greater impact on SMBs than other companies.

Mobility is one such benefit because as a SMB owner, it is critical to have mobility in terms of where business can be carried out. A SMB only needs to have a Internet connection fast enough to experience the whole hosted voip platform providers contract out. The implementation of the telecom system being integrated with software such as Votacall's Unified Communication package create an amazing user experience. Votacall Anywhere allows for one telephone number to be forwarded to any mobile device no matter the location. For example, a sales employee must leave the office for a demo with customers. However, he is waiting for an important phone call from another customer about buying a new telecom system. With Votacall's Unified Communications, he has the ability to transfer his office sales line to his mobile phone in order to receive the call promptly. It even holds the ability to keep the office number caller ID. This feature makes it so the person he is talking to thinks the sales employee is within the office itself; sitting at his desk. This increases productivity by allowing employees to multi-task and complete multiple assignments at the same time. This benefits SMB since they have limited resources and need to maximize the efficiency of all man power. All because Hosted VoIP offers a wide range of mobility through Unified Communications and other features/services.

Scalability is another benefit that is exemplified through a hosted voip system. When a hosted system is run through a Cloud Provider such as Votacall, the unified communication solution featuring hosted voip telecom is highly scalable. It is simpler and cost effective for a business to add new workers or subtract features that become unnecessary. SMB's that utilize cloud-base telecom are positioning themselves to be ahead of the technology movement. With hosted voip being the leading telecom trend, companies that are early adopters will find themselves ahead of the competition. “By 2014, 60 percent of the world’s server workloads will be done in the cloud and the scalability of this new technology will help the developing world sustain the rapid growth of the internet economy,” wrote University of San Diego, California, researchers in a recent report, “Unlocking the Benefits of Cloud Computing for Emerging Economies—A Policy Overview.” Certain companies, such as start-ups, are in a stage of growth due to increased funding or continued growth in the industry. The growing SMB's need a telecom system that can work with them and not restrict what their growth options are. A hosted voip system delivers the ability to add or reduce the amount of employees to an office; eliminating the stress and hassle of canceling telephone lines and paying cancellation fees. A hosted VoIP system is completely opposite of that, to scale the system, the phone number simply need to be ported or un-ported by your provider and then plugged into the wall or computer. There are no hidden or cancellation fees because its part of the system offerings. This hosted system means the whole telecom system is managed by the provider and they handle all scaling options; further reducing the stress of growing your business. The scalable options of hosted voip are so vast, it seems as if the provider is encouraging you to scale your company. A SMB usually grows and shrinks depending on the season and economy, meaning it needs a phone system that can adapt as quickly as they do. A Hosted VoIP phone system is that option and can let SMB focus on more important matters because they are confident the hosted system will take care of all telecommunication issues.

Affordability is a huge positive associated with a hosted voip system. For starters, there is very little hardware associated with most hosted voip implementations. Customers must purchase the phones themselves, an internet router such as the EdgeMarc and basically that's it besides a few other small things. From a hardware perspective, hosted voip systems are far cheaper than premise-base ones because there is no actual infrastructure needed to be built in for service. The customer simply pays a small monthly fee and receives all the necessary services and features. The phone hardware itself can even be included within this fee. Its a service with a monthly contract as oppose to buying a whole phone system at a large lump sum. "VoIP is cheaper than a traditional land-line if you have staff in far-flung locations," says PC Advisor, Brad Chacos. "Since in-network calls travel exclusively over data networks and don't need to hit the public phone lines, most VoIP providers let you make calls to your coworkers for free, even if you're in New York and they're in San Francisco" he added. The whole system eliminates long and local distance calling because it operates through the internet; eliminating the need for costly hardware infrastructure again.

Overall, these three points are not the only positives a hosted voip system offers. However, they are generally among the most important and usually have a big impact as to when a SMB chooses to implement a hosted voip system. For the best interest of a company, they should make the switch over to hosted voip sooner rather than later. This telecom system will keep them up to date on the latest telecommunication technology and will guarantee their company will be able more Mobile, Scalable and have more affordable telecom costs.