--- title: "The Votacall Experience: disregard what you see on TV" description: "The Votacall Experience: disregard what you see on TV" --- [![votacall-white-logo](https://blog.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-white-logo.png?width=160&height=60&name=votacall-white-logo.png "votacall-white-logo")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/30ece5fb-d161-4a2b-a2fa-e09ea591c83f.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/30ece5fb-d161-4a2b-a2fa-e09ea591c83f) [![Contact Us](https://no-cache.hubspot.com/cta/default/468097/0de441db-f9fd-4d66-9809-384192c56348.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/0de441db-f9fd-4d66-9809-384192c56348) ** ** ** [![votacall](https://blog.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-no-tagline-215.png?width=134&height=50&name=votacall-no-tagline-215.png "votacall")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Support](https://no-cache.hubspot.com/cta/default/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c) ** ** ** #### Platform #### Call Center #### Solutions #### By Industry #### Get Started Wanna subscribe to our blog? Get updates once a month. [![votacall-no-tagline-215](https://blog.votacall.com/hs-fs/hubfs/Votacall_Logos/votacall-no-tagline-215.png?width=150&height=56&name=votacall-no-tagline-215.png "votacall-no-tagline-215")](https://www.votacall.com/) [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Support](https://no-cache.hubspot.com/cta/default/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/2fadc0c9-dda6-4a11-be0f-2e56531ee33c) ** ** ** #### Platform #### Call Center #### Solutions #### Get Started Wanna subscribe to our blog? We'll send you updates once a month. **Menu** ** ** [![Get Demo](https://no-cache.hubspot.com/cta/default/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/48d526f3-8bfa-4ea3-9e1e-8b8b59046794) [![Contact Us](https://no-cache.hubspot.com/cta/default/468097/0de441db-f9fd-4d66-9809-384192c56348.png)](https://cta-redirect.hubspot.com/cta/redirect/468097/0de441db-f9fd-4d66-9809-384192c56348) [Unified Communications](https://blog.votacall.com/topic/unified-communications) | [Votacall](https://blog.votacall.com/topic/votacall) | 1 min read # The Votacall Experience: disregard what you see on TV [![Andy DeAngelis](https://blog.votacall.com/hubfs/andy-linkedin-profile.png)](https://blog.votacall.com/author/andy-deangelis) Written by [Andy DeAngelis](https://blog.votacall.com/author/andy-deangelis) April 26, 2012 There have been many instances when we have sold a company on the Cloud and on Votacall only to have the customer ask if we could certify certain phones to integrate with our platform. Our canned response is, "we tested and continue to test many phones on the platform to truly deliver the best of breed products to our customers and it is our opinion that the Polycom Phones lead to the best customer experience." Now, just for kicks, we always ask "why are they interested in X phone?". The following are the typical responses we receive; I like the way they look, I see them on TV and Jack Bauer was my hero and because 24 went off the air, I need something to keep me connected to the show etc etc...okay, maybe I have not heard those exact words when presenting Votacall, but I know some customers are thinking it or something like it. It truly displays the power of marketing and product placement. It is so powerful that customers tend to forget the Votacall message: The Cloud Experience cannot be dictated by a device or in this case a "sexy" phone. Listen, the phones in question (I wont mention the brand name), look great, I have to admit it. But it cannot derail the conversation about the Cloud. It is a service that if delivered appropriately, will enhance the customer experience and allow them to grow in ways that were impossible years ago. That limitless potential has nothing to do with the look of the phone and everything to do with the platform architecture and infrastructure, deployment, implementation, training and support. Remember, not even jack Bauer can save you from a bad customer experience in the Cloud, trust me. Andy DeAngelis Vice President of Sales All Business Communications ** ### Subscribe by Email Previous Story [← To the legacy providers - Extinction is eminent](https://blog.votacall.com/hosted-voip-22) [** ](https://blog.votacall.com/) Next Story [The future of Business Communications →](https://blog.votacall.com/hosted-voip-32) ## You May Also Like These Stories on Unified Communications [![](https://blog.votacall.com/hubfs/myvotacall-access-imiage.png) ](https://blog.votacall.com/voip-blog-series-votacall-one-overview) [Unified Communications](https://blog.votacall.com/topic/unified-communications) ### [My Votacall: The All-Access Portal From A Leading VoIP Phone System Provider](https://blog.votacall.com/voip-blog-series-votacall-one-overview) June 17, 2022 | 1 min read [![](https://blog.votacall.com/hs-fs/hubfs/GO-Teams-mobile-experience.png?width=215&name=GO-Teams-mobile-experience.png) ](https://blog.votacall.com/votacallgo-teams-the-basics-that-produce-non-basic-results) [Unified Communications](https://blog.votacall.com/topic/unified-communications) ### [VotacallGO! Teams: The Basics (That Produce Non-Basic Results)](https://blog.votacall.com/votacallgo-teams-the-basics-that-produce-non-basic-results) October 14, 2020 | 2 min read [![](https://blog.votacall.com/hubfs/GO-Teams-mobile-experience.png) ](https://blog.votacall.com/votacall-go-teams-name-a-better-duo-well-wait) [Unified Communications](https://blog.votacall.com/topic/unified-communications) ### [Votacall GO! Teams - Name A Better Duo, We'll Wait.](https://blog.votacall.com/votacall-go-teams-name-a-better-duo-well-wait) August 18, 2020 | 2 min read ## No Comments Yet Let us know what you think ### Votacall, Inc ##### **HEADQUARTERS** 550 S ANDREWS AVE SUITE 740 FORT LAUDERDALE, FL 33301   ##### **SERVICE AND SUPPORT CENTER** 1504 PROVIDENCE HIGHWAY SUITE 19 NORWOOD, MA 02062   Call us: 866-303-8600 Email: [corporate@votacall.com](mailto:corporate@votacall.com) [Find Us on Google My Business](https://g.page/r/CVUVqZdO40XjEBM/review) ### Contact Us © 2019-2026 Votacall, Inc. All Rights Reserved. ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/927444343/?guid=ON&script=0)