Votacall Hosted Call Center

4/18/12 - Votacall Hosted VoIP Call Center - Boston, Massachusetts - Votacall is pleased to announce enhancements to the Votacall Hosted Call Center suite. Votacall has added the cost effective real-time productivity tool, Votacall Unity to the Votacall VoIP Platform. Votacall Unity is a set of (3) GUI's (standard, Agent & Supervisor) which will provide presence, a real-time view into Queue(s) and real-time reporting on a Supervisor level. These real-time Call Center apps will allow for better Queue, Agent and Call Center management which is paramount because a Call Center is only as good as the productivity tools used to manage it. Votacall is committed to adding layers to our VoIP Platform which address the ever changing technological and business climate. The world is moving at a fast pace, align yourself with a provider who will keep your business ahead of the curve.

Think Big, Go Votacall