9/26/2012- Votacall VoIP – Boston, Massachusetts- Votacall Call Recording adds another dimension to our Cloud Platform. It allows a feaqtures to be offered to customers that most competitors do not offer. They do not offer it because they dont have the technology and are behind the ball in deveoping it. This service can handle dispute resolution, customer care initiatives, legal and/or regulatory responsibility, validation of information and traning purposes. All companies could fit into one of these facets of business and would highly benefit from this security device.
This Hosted Call Recording Platform will provide a secure, cost-effective, redudant and managed solution. This solution is fully integrated with the Votacall Hosted VoIP PBX system. In addition, there is no large or upfront cost because there is no hardware to be purchased or maintained on your end; that is Votacall's responsibility. I am confident that customers who use this platform will be very excited for the increased ease and productivity it will bring to a business. The list of features is endless...
Fully Hosted and Managed, Anywhere Web, cord All Calls, On-Demand Recording, Record a Percentage of Calls, Annotate Specific calls for Review
Flag a Section of a Call for review with notes, Real time service observing, Storage and retrieval via a web based GUI, Robust Historical Serach Functionality, Validation of Information & Conversation, Easy to Use & Administer
With Votacall Hosted Call Recording, your business gains a major advantage over the competition.