What Happens to Your VoIP Phone System During a Power Outage?

If your business is considering evolving to a VoIP phone system, you might be wondering: “What happens to our VoIP phone system during a power outage?”

Indeed, this is a very important question, because the last thing you want is to lose access to your customers and colleagues in the event of a power outage. This is especially the case if power outages are fairly frequent (though short-lived) in your area.  

Basically, there are two answers to this question: one we'll consider the “Conventional approach” and one we'll consider the “Votacall approach" when dealing with VoIP recovery.

The Conventional approach is one where your VoIP phone system has no levels of redundancy. As such, a power outage will temporarily knock the system completely offline. And frankly, this is the approach taken by many companies that provide VoIP phone systems. 

However, the Votacall approach is categorically different – and clearly superior. That’s because unlike other companies, we deploy multiple levels of redundancy, so that even during a power outage your VoIP system remains fully functional in every way. Our levels of redundancy include:  

Secondary Data Connections

Since we are 100% carrier neutral, you’re entitled and empowered to establish a secondary internet connection that is exclusively used for your VoIP phone system, and, as such, is separate from the one that links to your network and computers. So, if there is a power outage affecting one of your broadband connections, everything automatically switches to the other, functional connection – and your VoIP access continues as usual.

Virtual Autonomous Network Aggregation (vANA)

We leverage Virtual Autonomous Network Aggregation (vANA), which bonds connections from diverse carriers onto a single pipeline and provides failover response in the event of a power outage. What’s more, this failover response is automatic and works 24/7. There is nothing you need to do or to check.

Geographically Diverse Cloud Infrastructure

We utilize a geographically diverse cloud infrastructure, which ensures that you and all of your authorized employees can access all call features, functionality and settings -- even if there is a power outage in your local area.

The Bottom Line

Redundancy and disaster recovery are major business concerns that we address and deliver in a cost effective manner. To learn more about our on-site and total redundancy plans, contact us today.