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What to Look For in a Business Phone System

December 9, 2015

what-to-look-for-in-a-business-phone-systemWhen it comes to choosing the optimal business phone system, it’s vital to look past marketing gimmicks or exaggerated advertising claims, and focus on these 7 critical features:

7 Features to Consider When Choosing a Business Phone System

1. Investment Protection:

The last thing your business wants is to be saddled with costly maintenance contracts, and the obligation to constantly pay for upgrades simply to keep up with the latest advancements and calling features.

2. Low Total Cost of Ownership (TCO):

It’s essential that your business phone system provides low, reasonable and predictable Total Cost of Ownership. After all, it should be an investment – not an expense!

3. Scalability:

You may need to expand your business in a matter of months – or contract it just as quickly. Your business phone system must be able to scale in either direction and adjust to your changing needs and requirements.

4. Mobility:

Your employees are taking care of business on-the-road, on-site at a customer, while traveling, and so on. As such, your business phone system must fully support your mobile workforce, and give them access to all calling features and functions wherever they are, and whenever they’re working.

5. Unified Communication Features:

Your business needs the freedom to purchase the licensing necessary to create an efficient, cost-effective communications environment. After all, why should you pay for extra licenses or options that you don’t need, and won’t use?

6. Solution Control:

You definitely don’t want to have to schedule a service appointment or submit a ticket to change your business phone system. Solution control is a vital factor that allows you to change system settings, access features, and alter call flow whenever you want, and often within a matter of seconds.

7. Redundancy:

You need to ensure that your business phone system will remain fully operational and accessible in the event of a power outage, severe weather, or natural disaster. What’s more, there must be multiple levels of redundancy built into the business phone system “just in case”.

The Bottom Line:

At Votacall, we’re proud that our VoIP business phone systems include ALL of these must-have features. Plus, we’re constantly innovating and creating apps and tools to help our business customers do more, for less.

To learn more about our leading-edge business phone systems, contact us today. We’ll help you understand how our solutions can empower your workforce, drive your business, and dramatically lower your bottom line. 

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