Why Votacall is Dedicated to Constant VoIP Innovation

At Votacall, we’ve been relentlessly dedicated to constant VoIP innovation since day one – but in a way that clearly separates us from many other vendors, including larger ones with a nationwide footprint. 

You see, many VoIP vendors only care about selling more (and more…and more) hardware. That is essentially how they “deliver innovation”. And while this may be an advantage to their new customers, it is not beneficial whatsoever to their existing customers – that is, unless they make a major hardware purchase.

Deliver the Same Technology for Existing Customers as New Customers 

In this sense, and there is frankly no other way to interpret it, existing customers – i.e. those that helped these VoIP companies survive and succeed in the first place – are penalized simply for being early adopters. And if these customers try and complain or demand to have their technology upgraded -- not because they want something extra, but just so they can be treated the same as new customers – they are pointed to the fine print in their Service Level Agreement (SLA), and told that they are out of luck. 

At Votacall, we believe that a "two-tier commitment to innovation" - one tier for existing customers and another (better) one for new customers - is unethical, unprofessional, unfair, and simply unacceptable. 

All the Benefits of Hosted VoIP, All the Time

That is why we have always proudly offer ALL of our customers – both existing and new - a continuous stream of innovation, so they can get even more value, benefits, advantages and rewards. 

In fact, our total commitment to constantly developing, evolving and adding new layers to our leading-edge VoIP platform was recently recognized by the American Business Awards, which honored us with a Gold Stevie® Award for product innovation in the competitive communications business segment (read the press release). 

Award Winning Product and Service That Never Stops Innovating

The Votacall team also won awards in several other categories, including: Innovation of the Year, Networking Product Innovation, Customer Service & Support Team of the Year, and a People’s Choice Award for our state-of-the-art Votacall Viper VoIP monitoring device.  

The bottom-line is that constant innovation to us is not merely something that we do. It is an expression of what we are. And it is a clear demonstration that we put our customers’ needs first – both those who are currently part of our family, and those that will be joining in the months and years ahead. 

Add Votacall's Hosted VoIP Innovation to Your Team

If your business is thinking of switching to a VoIP phone system, then contact the experts at Votacall. We will ensure that your team has the innovative tools, features and solutions they need -- not just now, but for years to come!