Comparing Hosted VoIP Business Phones to Traditional Phone Systems

Each day, thousands of businesses of all sizes switch from a traditional phone system to a hosted VoIP phone system – and start reaping measurable rewards from day one.

From a business communication standpoint, when you stack hosted VoIP features vs. traditional phone features, there really isn't much of a comparison.

If you are considering making the switch, below we highlight the top 7 reasons why a hosted VoIP system is categorically better than a traditional phone system – and for many businesses, it is a transformative game-changer: 

7 Ways Hosted VoIP Outperforms Traditional Phone Systems

1. Dramatic Cost Savings

A hosted VoIP system does not obligate you to purchase and install costly on-premises hardware (PBX), or force you to pay monthly maintenance fees. In addition, there are no long distance fees of any kind. While each business is different, it is not uncommon to save 50% – or in some cases, more – with hosted VoIP vs. a traditional phone system.

2. Very Low Total Cost of Ownership (TCO)

Because all hardware is kept and maintained on-site with your hosted VoIP vendor, your busy IT staff does not need to spend their valuable time – and your valuable money – performing maintenance tasks, taking care of issues, or fielding questions from employees. Your vendor handles everything. The result is valuable peace of mind and very low TCO.

3. Unprecedented Scalability

Scaling up or down with a traditional phone system is costly and time consuming. It is also risky, since most businesses do not know with certainty how many lines they will need in the months and years to come. However, a hosted VoIP phone system delivers unprecedented scalability. Adding lines is simple and fast, as there is no need to “lay more copper wire” (as is the case with a traditional phone system). You simply purchase more licenses when you need more lines, and purchase fewer when you need less. It really is that simple.

4. Advanced Calling Features

Many businesses are pleasantly surprised to discover that hosted VoIP systems offer out-of-the-box “enterprise-grade” features that otherwise cost a premium with traditional phone systems, or in some cases, are not offered at all due to system limitations. In addition to basic staples like call waiting, call forwarding and voicemail, these advanced calling features include (but are not limited to) voicemail-to-text, one-number-service, web conferencing, video conferencing, and more.

5. Constant Innovation

Many traditional phone system hardware vendors will only offer the “latest and greatest” innovative products and services to their new customers as an incentive – which leaves their existing, loyal customers out in the cold. However, with hosted VoIP, you automatically benefit from all innovations, improvements and upgrades. And, of course, these are always provided to you at no cost.

6. Total Mobility

Today’s employees rarely stay at their assigned workstation. They are either meeting with colleagues, on-site with customers, on the road between destinations, and so on. A hosted VoIP system is ideal for both hybrid employees (i.e. those who spend part of their day away from their workstation), or full-time “road warriors” like sales professionals and service technicians. It is also ideal for distributed teams who are working out of a home office or other remote location.

7. Complete Control

Last, but certainly not least: hosted VoIP empowers you with total control over your entire telecom system. Through an intuitive web-based dashboard, you can assign and re-assign lines and extensions, monitor usage, set geo-limits (i.e. prevent calls from being made/received beyond a specific area), and more. Instead of just “billing information”, you will get actionable intelligence to help you optimize your system and ensure that it aligned with your business objectives.

Learn More

If you are ready to reap these 7 key advantages in your business, then contact the hosted VoIP experts at Votacall today. Your consultation with us is free, and we will work with you and your team to ensure you get the customized solution that is ideal for your needs and budget.